I loved it when I first put it on but I came off the first night I slept. This happened again the next night and the clasp no longer seems to be working as the earring has bent. Not what I expected...
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Hannah
Astrid and Miyu
5 years ago
Hi Clodagh,
I am so sorry to hear that your jewellery has bent out of shape.
I have searched our system with your name, email address, and order number but can't find any emails. Please could you pop an email over to customercare@astridandmiyu.com with the photos and we will help sort it ASAP.
Kind regards,
A&M x
Avis sur des produits
Date d'achat : 11/04/2021
0
Partager
AJ
Angela Lloyd-Jones
Vérifié par Feefo
Sutton In ashfield
5 years ago
Ce que Angela Lloyd-Jones a dit à propos de Astrid and Miyu:
Hey Angela,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Avis sur des produits
Date d'achat : 27/03/2021
0
Partager
BD
Bethan Davies
Vérifié par Feefo
5 years ago
Ce que Bethan Davies a dit à propos de Astrid and Miyu:
Great products and great service
Bailee Munson
Astrid and Miyu
5 years ago
Hey Bethan,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and service you received!
Thanks for shopping with us :)
A&M x
Avis sur des produits
Date d'achat : 01/04/2021
0
Partager
CC
Charlotte Coady
Vérifié par Feefo
5 years ago
Ce que Charlotte Coady a dit à propos de Astrid and Miyu:
I received an earring that didn't close properly, I've just sent my fourth email to find out how is best to proceed with the return. Terrible customer service.
Bailee Munson
Astrid and Miyu
5 years ago
Hi Charlotte,
I am so sorry to hear that your jewellery isn't closing properly.
I have searched our system with your name, email address, and order number but can't find any emails.
Please could you pop an email over to customercare@astridandmiyu.com with the order information and we will help sort it ASAP.
Kind regards,
A&M x
Avis sur des produits
Date d'achat : 27/03/2021
1
Partager
CM
Carol Morris
Vérifié par Feefo
5 years ago
Ce que Carol Morris a dit à propos de Astrid and Miyu:
Brilliant service. Bought necklace as a present for my sons fiance. She was thrilled to bits with them
Bailee Munson
Astrid and Miyu
5 years ago
Hey Carol,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the service and the gift was well received!
Thanks for shopping with us :)
A&M x
Customer service has been completely incompetent I’ve ended up spending double fixing your mistake and everyone I’ve spoken to in relation to this has been rude you responded to my last review...
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Date d'achat : 10/04/2021
0
Partager
JW
Jasmine Wright
Vérifié par Feefo
5 years ago
Ce que Jasmine Wright a dit à propos de Astrid and Miyu:
Still waiting on my refund
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks for leaving us a review.
Our website states our returns time is 10-14 working days from us receiving the item. If you are waiting beyond this time, please contact customercare@astridandmiyu.com :)
A&M x
Avis sur des produits
Date d'achat : 10/04/2021
0
Partager
HB
Hannah Bonney
Vérifié par Feefo
5 years ago
Ce que Hannah Bonney a dit à propos de Astrid and Miyu:
I love the huggies! My order arrived really quickly, the packaging was beautiful and the earrings themselves are just stunning - I wear them every day!
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Avis sur des produits
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you enjoyed this option and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Date d'achat : 24/03/2021
0
Partager
KT
Karen Taylor
Vérifié par Feefo
5 years ago
Ce que Karen Taylor a dit à propos de Astrid and Miyu:
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
