I'm from Spain, and I contacted the company to check if everything was fine, and they immediately replied with all the information. Great team, great support.
I wished your customer service would have contacted me when there was a backorder on my jacket. I as a paying customer should not have to contact you to find out where my purchase is, especially...
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Amira Equi Ltd
Amira Equi Ltd
14 years ago
We sincerely apologise for the delay with your Pikeur Diana jacket. Due to the high demand of this jacket, stock runs low very quickly. Your jacket was manufactured and shipped to you immediately.
We appreciate that we should keep you informed with the progress of your order and will try to improve on this in the future.
Avis sur des produits
Date d'achat : 16/02/2011
0
Partager
Client de confiance
Vérifié par Feefo
14 years ago
The girls I spoke and or e mailed to were helpfull and efficient.
Excellent service and delivery especially to south Africa. the prices are the best I could find and the product range is fantastic. I'm about to order more.
There was no indication on the site to tell me that the item I was purchasing was not actually in stock. I do not find the practice of advertising items that are not available immediately acceptable....
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Amira Equi Ltd
Amira Equi Ltd
14 years ago
Due to the vast range of products that we offer, we are unable to show on our website what is currently held in stock. However, if you would like to know if a certain product is in stock, you are welcome to contact us and we can advise.
We appreciate some items are needed urgently.
Avis sur des produits
Date d'achat : 19/04/2011
0
Partager
Client de confiance
Vérifié par Feefo
15 years ago
Excellent customer service. My email query was answered the same day.
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
