I'm afraid that the lack of information and then the conflicting information about delivery simply wasn't good enough. Especially not when I have to stay in the house to recieve the goods - how many...
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Amira Equi Ltd
Amira Equi Ltd
14 years ago
Showjumps are drop-shipped directly to the customer due to their size and we were notified by the manufacturer that the jumps would be delivered the day in question.
Unfortunately the manufacturer had a mix-up with the address details and the shipper tried to deliver to our offices and had to be turned away. The manufacturer was notified immediatedly and instructed to contact you directly with a revised delivery date.
We have investigated the matter - and it appears that they did not contact you as promissed. We appologize for the inconvenience this may have caused you and we have as a result discontinued this product line.
When I first contacted Amira I was under the impression that the jacket would be in my possession in 2-3 weeks. When I contacted them at 3 weeks they said that it was backordered from the company...
I am so impressed with the time that it took to receive my order! I ordered on a late Thursday night (California time) and received my order on Monday afternoon! Amazing! The price of the helmet...
I ordered a Pikeur jacket in April. It is now August and I have still not received the jacket due to delays in orders.
Amira Equi Ltd
Amira Equi Ltd
14 years ago
We apologise for the delay you experienced in receiving your jacket. When you placed your order for the jacket, the fabric (69) was new to Pikeur and proving extremely popular. Because of this unfortunately manufacturing times took longer than expected. Our best efforts were made to keep you informed of this delay.
Amira Equi
I ordered this coat on April 28th. I emailed Amira on May 12th to check when it would arrive and was told they expected it in early in June and would send it as soon as they had it. It did not get...
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Amira Equi Ltd
Amira Equi Ltd
14 years ago
Apologies for the delay you experienced in receiving your jacket. Because your ordered was customised with a velvet collar and piping, your jacket had to be manufactured specifically for you. We are continually monitoring our orders with Pikeur and apologise for not keeping you updated with the progress of your jacket.
Amira Equi
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
