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Trusted Customer
Vérifié par Feefo
Lichfield
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
booking a weekend away at splash landings with my family
I have rarely used a more unfrendly website. It was difficult to navigate and even more difficult to find what I wanted.
Customer Care
Alton Towers Holidays
10 years ago
Hello,
Thank you for leaving us your feedback, I do apologise for the problems you had with our website, we are always looking at ways to improve our service and I have passed your feedback onto our web team.
Kind Regards
Rachel
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Partager
TC
Trusted Customer
Vérifié par Feefo
Scotland
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Easy peasy
Simple, no stupid form filling or doubling info. Sorted!
0
Partager
TC
Trusted Customer
Vérifié par Feefo
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Booking with merl in pass
Easy booking hotel but if you have an extra guest without a merlin pass it's not as easy to get a ticket for them Thorpe park is easier still **** alton towers website little harder to use
0
Partager
Client de confiance
Vérifié par Feefo
10 years ago
Trying to book a birthday celebration for my son's 21st, I found the web site difficult to navigate and find the relevant information. I called reservation line and the young lady made it all simple....
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0
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TC
Trusted Customer
Vérifié par Feefo
Surrey
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Booking experience
Good booking experience although was promised some fast track passes for galactica still haven't received
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Partager
Client de confiance
Vérifié par Feefo
10 years ago
Pirate weekend booking
Helpful on the phone website easy to use
0
Partager
TC
Trusted Customer
Vérifié par Feefo
Southampton
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Website issue
First booking made January. Thought I had the best price for booking early, only to see a further reduction in Feb. As I had cancellation cover, I cancelled the initial booking and tried online to...
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0
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Client de confiance
Vérifié par Feefo
10 years ago
Birthday Treat at Alton Towers Waterpark
Easy to use service. Would be good to see prices for the treehouse too. Find it difficult to find accommodation for family of 5 so at least you showed what we could have.
0
Partager
Client de confiance
Vérifié par Feefo
10 years ago
Excellent customer service
Excellent customer service and very efficient staff who handled our booking very well especially as we were booking several tickets to be used on different dates during our stay (which has been a...
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TC
Trusted Customer
Vérifié par Feefo
Wiltshire
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Very easy to use pleasant experience
Would recommend
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
