Alton Towers Holidays n’est plus un client actif de Feefo
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Trusted Customer
Vérifié par Feefo
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Tried to book online
Tried to book online but it wouldn't let me, so ended up having to phone up to book. Which was more expensive than when I tried to book online.
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Partager
TC
Trusted Customer
Vérifié par Feefo
Ipswich
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Quick and easy.
Very quick and easy to book making great use of the 30% deal.
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TC
Trusted Customer
Vérifié par Feefo
Whitley bay
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Very helpful and efficient great price
Excellent
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Client de confiance
Vérifié par Feefo
10 years ago
Very self explanatory
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Client de confiance
Vérifié par Feefo
10 years ago
Easy
Easy to book what I wanted.
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TC
Trusted Customer
Vérifié par Feefo
Ayrshire
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Confused.com
Had a small issue when booking online as deal i saw online cust service couldnt help. But have been before and got grest deak doing it online myself. Alls good staff at hotels are excellent
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Client de confiance
Vérifié par Feefo
10 years ago
Should have free number to book
Should not charge to make booking and I was charged three days in a row because the advisor didn't write the correct email address and I rang three days in a row to get them to send me the email...
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TC
Trusted Customer
Vérifié par Feefo
Liverpool
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
I love Alton Towers!!!!
This is the 3rd year running we have booked Alton Towers for our little boys birthday, it's so easy to book the whole trip and we love visiting the resort.
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Client de confiance
Vérifié par Feefo
10 years ago
Unhappy with service
We are due to stay in your splash landings hotel during the half term week Saturday 20th February. Upon booking I told the agent it's my sons birthday that day so he said he would arrange for...
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Customer Care
Alton Towers Holidays
10 years ago
Hi There,
Thanks for taking the time to inform us of your booking experience.
I am very sorry that you had initially been given incorrect information by one of our newer team members. I would like to assure you that this has been addressed.
I am glad that our team had received your contact but apologise for the delay in getting this resolved.
I am however, very happy to inform you that from speaking to our team onsite to arrange some compliments as a way of apology. These will be ready for you upon arrival.
We hope that you and your family have a wonderful trip to the Alton Towers resort.
Warm Regards,
Ben
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TC
Trusted Customer
Vérifié par Feefo
York
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Helpful phone service
Lady on the phone was very helpful especially as I was trying to use company discount, so she helped me to get best price
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
