Alton Towers Holidays n’est plus un client actif de Feefo
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Trusted Customer
Vérifié par Feefo
Derby
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Amazing
I have amazing day , thanks
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Trusted Customer
Vérifié par Feefo
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Good but call charges unacceptable
Very helpful customer service, booked 2 park hotels and made reservations for restaurants for dinner. But the call charges are unacceptable. Our making enough money out of me never mind the extra...
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TC
Trusted Customer
Vérifié par Feefo
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
So helpful, answered all my questions
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Trusted Customer
Vérifié par Feefo
Carluke
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Straight forward
Booking was easy and team were very helpful
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Trusted Customer
Vérifié par Feefo
Stockport
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Easy to book
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Trusted Customer
Vérifié par Feefo
Treswell
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Brilliant, easy, very informative agents. Could not ask for more,hope the stay is everything we are expecting.
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Client de confiance
Vérifié par Feefo
10 years ago
Payment Process Window closed Randomly
Hi the process window closed randomly i have to initiate conversation with online chat to see if the order was booked and few minutes later the confirmation came through.
Customer Care
Alton Towers Holidays
10 years ago
Hello there,
I do apologise that our system was playing about during your booking process, We are always grateful for any feedback regarding our systems so thank you very much for bringing this to our attention.
I apologise for any inconvenience that this may have caused.
Best wishes
Rachel
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Trusted Customer
Vérifié par Feefo
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Too expensive and went up £100 over night
Customer Care
Alton Towers Holidays
10 years ago
Hello,
Thank you for leaving us your feedback, I do apologise that you feel the prices are too expensive, we do try to offer good value for money building 2 days for 1 into the park alongside our accommodation packages, the lodge that you have booked is absolutely amazing and will provide you will a fantastic experience for yourself and your children, Our booking system is a live one so prices change upon availability so the prices change due to demand of the accommodation.
I do hope that you have a fabulous time away.
Kind Regards
Rachel
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Trusted Customer
Vérifié par Feefo
Nottingham
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Shortbreak
Enjoyed our short break for a reasonable price
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Trusted Customer
Vérifié par Feefo
Manchester
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
