Alton Towers Holidays n’est plus un client actif de Feefo
Afficher tous les 15,891 commentaires
TC
Trusted Customer
Vérifié par Feefo
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
tayyabs party
Kids and family can't stop talking about it still fantastic service and my host Chelsea was on top form and there when ever we needed her can't wait to come back
0
Partager
TC
Trusted Customer
Vérifié par Feefo
Southampton
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Alton towers 1 night booking
Very helpful & cheerful service from representatives
0
Partager
TC
Trusted Customer
Vérifié par Feefo
cambridge
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Booking a short break
I thought booking the room and the room prices where very clear, however it did not show further details about the hotel.
I wanted more information on the splash landings pool and the restaurant in...
Lire plus
0
Partager
TC
Trusted Customer
Vérifié par Feefo
Nottingham
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Booking on an iPad wasn't the best - trying to select a date was difficult
The booking experience wasn't as easy on an iPad as trying to select the correct date was tricky. I had to use current day until into the booking then change the date.
0
Partager
TC
Trusted Customer
Vérifié par Feefo
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Splash landings hotel
Confusing web site. Not clear what is and is not included. Difficult to navigate. Staff were very good though
0
Partager
Client de confiance
Vérifié par Feefo
10 years ago
Disappearing offers
I went looking for short holidays with alton towers. Liked a couple of offers. Next day after some coordination with the rest of the group, went back on the website to book but most accommodation ...
Lire plus
0
Partager
TC
Trusted Customer
Vérifié par Feefo
Shenstone
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Alton towers
Staff were very helpful on the telephone when I booked.
0
Partager
TC
Trusted Customer
Vérifié par Feefo
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
headach!
useless.... attempted 4 times with 2 different cards and none of them would work, but after calling the booking line the booking and being on phone for over 20 mins.... was accepted with no issues!!!!
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thank you for taking the time to rate our booking process.
When you attempt to make a booking online, the decision of accepting the payment is made by the credit card company. This can often be declined if it is an usual purchase for you or if the address used on the booking does not match where the card is registered to, or for several other reasons. I am sorry that this happened to you.
Telephone bookings are usually more successful in such cases as the team are able to check things like the correct address for you.
I hope that this issue will not detract from your enjoyment on your upcoming Alton Towers break.
With kind regards,
Kim
0
Partager
TC
Trusted Customer
Vérifié par Feefo
Gravesend
10 years ago
Ce que Trusted Customer a dit à propos de Alton Towers Holidays:
Nice and easy
10minutes from seeing the advert to completing the booking
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
