Age Co Home Insurance n’est plus un client actif de Feefo
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MA
Mrs Bridget Ashton
4 years ago
Ce que Mrs Bridget Ashton a dit à propos de Age Co Home Insurance:
Well I an with you anyway with death policy so I came back to you again as you gave me the best deal and staff so helpful
Date d'achat : 18/10/2021
17
Partager
Client de confiance
4 years ago
They were very helpful in my request for home insurance they explained to me what they did and what they were doing i was happy with the results and went ahead with the insurance
Customer Relations Executive
Age Co Home Insurance
4 years ago
Hello
Thank you for letting us know that you have been pleased with your Home Insurance policy and the way your enquiry was handled.
We do value all feedback from our customers and would like to take this opportunity to thank you for taking the time to leave your comments.
Kind Regards
Jayne
The website was very clear and easy to use. The insurance seemed to be good value with no hidden set up charges.
Customer Relations Executive
Age Co Home Insurance
4 years ago
Hello
Thank you for letting us know that you have found the Age Co Home Insurance website clear and easy to use. I am pleased that you have also found the policy to be good value for money.
We really do appreciate all feedback from our customers and thank you for taking time to leave your review for us.
Kind Regards
Jayne
Avis sur des produits
Date d'achat : 13/10/2021
14
Partager
MA
Miss Jude Anne
4 years ago
Ce que Miss Jude Anne a dit à propos de Age Co Home Insurance:
The lady who took my call (sadly I cannot remember her name) was kind,friendly,and very helpful. I fact initially I'd called the wrong number but by the time I'd spoken with her for several minutes I...
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Customer Relations Executive
Age Co Home Insurance
4 years ago
Hello
Thank you for letting us know about your experience when speaking to an Age Co Home Insurance call agent. I am pleased that you found her to be friendly and helpful and that you subsequently decided to buy the policy. I will ensure your comments are forwarded on to her line manager.
We really do value all feedback from our customers and thank you for taking the time to leave your comments for us.
Kind Regards
Jayne
Avis sur des produits
Date d'achat : 08/10/2021
5
Partager
Client de confiance
4 years ago
Very efficient
Customer Relations Executive
Age Co Home Insurance
4 years ago
Hello
Thank you for taking time to leave your comments for us.
Kind regards
Jayne
It took several tries to get through on the phone to renew my insurance, a total of several hours listening to music. By the time somebody answered my policy expired.
Customer Relations Executive
Age Co Home Insurance
4 years ago
Hello
Thank you for taking time to leave us a review. I am sorry to hear you experienced difficulties getting through by telephone to renew your insurance. We would really like to gain further details from you regarding this. Please get in touch with our customer services team on 0800 055 6205 or email customer.relations@ageco.co.uk.
Regards
Moira
Date d'achat : 27/09/2021
5
Partager
Client de confiance
4 years ago
Yes I like the fact that my insurance will be automatically be renewed next year if I am satisfied with your quotation
Customer Relations Executive
Age Co Home Insurance
4 years ago
Hello
Thank you for taking time to leave us a review. I am pleased the quotation is acceptable to you. We really appreciate your feedback.
Regards
Moira
Very helpful in getting a quote, then dealing with any questions will helped us make a decision and we signed up and paid there and then We would deal with AgeUK again
and we also support them each...
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Customer Relations Executive
Age Co Home Insurance
4 years ago
Thank you for taking time to leave your comments for us and I am please that you have been happy with the service you have received from Age Co when purchasing your Home Insurance policy.
Kind regards
Jayne
Poor considering we were dealing with a deceased relative. Even this mail is addressed to her. The insurance was cancelled and we had to take on a new policy despite sending payment that hadn’t been...
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Customer Relations Executive
Age Co Home Insurance
4 years ago
Hello
Thank you for making us aware of this matter and I am sorry to learn of your experience on this occasion. I understand that this is a very sad and difficult time and I hope you will accept my apologies for the additional distress this has caused you
We would really like to discuss this further with you; please could you contact our customer services team on 0800 055 6205 or email customer.relations@ageco.co.uk
Kind Regards
Jayne
Very straightforward easy to understand really good
Customer Relations Executive
Age Co Home Insurance
4 years ago
Hello
Thank you for your review. I appreciate you taking the time to let us have your feedback. I am pleased to learn you are happy with our insurance.
Kind regards
Victoria
Client de confiance
4 years ago
It was an easy to understand and also value for money absolutely great
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
