Ce que Andrew Stocker a dit à propos de XmasDirect:
Really pleased with the product, would recommend them 100% just think they could do with adding extra info onto their products I.e - I ordered the 20m 40 bulbs festoon lighting, when I went to put...
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Xmas Direct
XmasDirect
2 years ago
Hi Andrew,
Thank you for sharing your feedback with us. We appreciate you taking the time to do so. Regarding the length of our low voltage festoon lights, you can seamlessly connect up to 40 meters without the need for a splitter. Hence, your 20-meter length should effortlessly connect without requiring a splitter. Only when exceeding the 40-meter length do you need a splitter. Notably, when you choose longer lengths from the dropdown menu during the ordering process, a splitter is automatically included. We hope this clarifies any confusion and ensures a smoother experience with our festoon lights. If you have any further questions or concerns, please feel free to reach out to us.
Best wishes,
Christmas Direct
AS
Andrew Stocker
2 years ago
Hi ok jus was a bit surprised that the ones I ordered both boxes have the same connector at both ends as the other ends are locked off with heat shrink over them so you can’t connect without the splitter, should I just remove one end of heatshrink
Cheers
Xmas Direct
XmasDirect
2 years ago
Hi Andrew,
Please can I ask that you get in touch with us at info@xmasdirect.co.uk and one of the team will be able to assist you with this further.
Best wishes,
Rachael
Avis sur des produits
Date d'achat : 26/11/2023
0
Partager
Client de confiance
Vérifié par Feefo
2 years ago
Good value and prompt delivery
Xmas Direct
XmasDirect
2 years ago
Hi
Thank you for taking the time to leave us a review. We are so pleased to hear you are happy with your bead garlands.
Best wishes,
Christmas Direct
I bought these lights for my son and he was disappointed with them. The bulbs were not as bright as he expected and he noticed that they were white bulbs that had been dyed different colours.
Xmas Direct
XmasDirect
2 years ago
Hello
We appreciate you taking the time to share your feedback. The lights you've purchased operate on low voltage, and it's worth noting that low voltage lights generally may not be as bright as those powered by mains voltage. If you are unhappy with the lights you are certainly welcome to return them to us unused and in resalable condition, please don't hesitate to reach out to our customer service team and we would be happy to assist you and issue you with a returns number.
Best wishes,
Christmas Direct
Avis sur des produits
Date d'achat : 26/11/2023
0
Partager
SW
sally watkins
Vérifié par Feefo
2 years ago
Ce que sally watkins a dit à propos de XmasDirect:
Delivered within 3 days of order - great product
Xmas Direct
XmasDirect
2 years ago
Hi Sally
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your garland and the speedy delivery.
Best wishes,
Christmas Direct
Hi David
Thank you for your review. We are so pleased to hear you are happy with your net lights.
Best wishes,
Christmas Direct
Date d'achat : 26/11/2023
0
Partager
WD
Warren Dawson
Vérifié par Feefo
2 years ago
Ce que Warren Dawson a dit à propos de XmasDirect:
Easy to order, quick delivery. Only problem was that positive contact in bottom of bulb holder was too flat to reach positive contact on bulbs. In 30% of cases on 50 metre /75 bulb string, the...
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Xmas Direct
XmasDirect
2 years ago
Hello Warren
Thank you for your recent purchase and for sharing your feedback. We appreciate your positive comments on the ease of ordering and quick delivery. We apologise for the inconvenience you experienced with the positive contact in the bulb holder. I will speak to our warehouse team to ensure others are not like this. If you have any further concerns or questions, please feel free to reach out to our customer support. We value your input and are committed to enhancing our products based on customer feedback.
Best wishes,
Christmas Direct
The service was excellent, delivered on time and the lights are a decent quality. Thick with sensible plug and lead.
Xmas Direct
XmasDirect
2 years ago
Hello
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with our service and speedy delivery. We hope you love your lights!
Best wishes,
Christmas Direct
Date d'achat : 25/11/2023
0
Partager
MT
MARY ANN TOWNSEND
Vérifié par Feefo
2 years ago
Ce que MARY ANN TOWNSEND a dit à propos de XmasDirect:
Very good as described
Xmas Direct
XmasDirect
2 years ago
Hello Mary
Thank you for taking the time to leave us a review. We are pleased to hear you are happy with the chandelier.
Best wishes,
Christmas Direct
Hello
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with the LED sphere and our speedy delivery.
Best wishes,
Christmas Direct
Avis sur des produits
Date d'achat : 21/11/2023
0
Partager
EC
EMMA Carr
Vérifié par Feefo
2 years ago
Ce que EMMA Carr a dit à propos de XmasDirect:
Great value and delivered quickly and the product was good.
Xmas Direct
XmasDirect
2 years ago
Hi Emma
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your Christmas garland.
Best wishes,
Christmas Direct
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