Communication not great. On the day of delivery it would have been nice to have a morning or afternoon indicated so I wasn't tied to my house all day!
Clever Clicker
Clever Clicker
12 years ago
Thank you for your feedback, but we are sorry to hear of this issue with damage. Firstly, regarding the all day delivery service, we offer a Standard Free Delivery Service to the UK Mainland. This Free Delivery Service is usually an all day delivery service, where you can pick the best date for delivery. You do, however, have the option of choosing a timed delivery service, where you would have been given a time slot for delivery, and also a call 30 minutes prior to delivery, should this option have been better for you. Regarding the damaged product, we take great care in the delivery process of all orders, and we are sorry to hear that there was damage to the product. If we are informed of the matter, we will be able to help resolve any issues. We can't do this if we are not notified of the damage. We are sorry for any inconvenience or disappointment caused with your order.
Excellent all round service. The delivery men who brought the bed were also excellent. They waited for me to return to the house after I had to drop my child at nursery (without complaint) and...
I placed my order over the phone and the staff were very friendly and helpful and were able to arrange delivery on the day I requested without any fuss or extra cost . Clever Clicker was the cheapest...
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Clever Clicker
Clever Clicker
12 years ago
Thank you for your comments. They are much appreciated.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
