I telephoned 1 hour before I went and was given a price only to find when I got there (with a car load of things) that the price was (a) more expensive than quoted; and (b) a deposit was required...
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Simon Burnett
Metro Storage
8 years ago
Thank you for your feedback. We are sorry you do not think our pricing is clear. We operate a variable pricing policy where price is linked to availability of individual unit size........nothing unusual about that as the world is pretty used to the supply and demand pricing used by airlines for example. When you turned up at very short notice we only had one unit available in the unit size you wanted hence the variation in price. We make it 100% clear on our emailed quotes that pricing is subject to availability. 99% of our customers research online before turning up so they are aware of this and are clear how we charge. We include insurance VAT and the even the padlock in our pricing which no other storage company offers and re the deposit - EVERY storage company charges a deposit which is totally refundable so it does not push the price up.....due it being refundable!
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Partager
MB
Mr Elliot Batt
Vérifié par Feefo
8 years ago
Ce que Mr Elliot Batt a dit à propos de Metro Storage:
Great service and very secure. But can't get in with standard transit van !
Good service but can't get in with a standard Van.....!!! Crazy.
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Partager
Client de confiance
Vérifié par Feefo
8 years ago
Great, very easy to access. Thank you!
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Partager
MY
Ms Bernadette Young
Vérifié par Feefo
Australia
8 years ago
Ce que Ms Bernadette Young a dit à propos de Metro Storage:
Highly recommended
Communication with Simon was great. Coming from Australia l would have preferred to receive the invoice before l started travelling. Had problem with payment. Other from that it has been a great...
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Simon Burnett
Metro Storage
8 years ago
Thank you for taking the time to review us...glad we could help with your storage needs!
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Partager
Client de confiance
Vérifié par Feefo
9 years ago
very good! i will definally reccomend
very happy with the service!
Simon Burnett
Metro Storage
9 years ago
We really appreciate you taking the time to review us and thank you for giving us 5 stars. We are glad we could help you with your storage needs!
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Partager
IL
Into Film Ltd
Vérifié par Feefo
9 years ago
Ce que Into Film Ltd a dit à propos de Metro Storage:
Great service and very affordable.
Great - very efficient and helped out at very short notice, with a great price and a flexible agreement which perfectly meets our storage needs.
Simon Burnett
Metro Storage
9 years ago
Thank you for your review - we appreciate you taking the time to do it!
0
Partager
Client de confiance
Vérifié par Feefo
9 years ago
Great customer service
Quick response. Good deals and great location with lots of different storage solutions
0
Partager
MS
Ms Daniela Sevelius
Vérifié par Feefo
9 years ago
Ce que Ms Daniela Sevelius a dit à propos de Metro Storage:
Well located and easy access
0
Partager
ML
Ms Daniela Lanz
Vérifié par Feefo
9 years ago
Ce que Ms Daniela Lanz a dit à propos de Metro Storage:
Recommended
Very easy to sign up to, great service, good facilities.
Simon Burnett
Metro Storage
9 years ago
Thank you for taking the time to review us - we appreciate it!
1
Partager
Client de confiance
Vérifié par Feefo
9 years ago
A lovely team - always friendly, super helpful and they go the extra mile t...
A lovely team - always friendly, super helpful and they go the extra mile to make life easier.
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
