Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

WSL Will Writing Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 3,140 commentaires

Mr Hagger

Vérifiée par Feefo

7 years ago

Ce que Mr Hagger a dit à propos de WSL Will Writing:

Things were explained to me in a way that I could understand and all my options were explained.

Beth

WSL Will Writing

7 years ago

That is great to hear as we aim to explain everything in plain English. Thank you for taking the time to leave a review. Beth, Customer Services.

Mrs Duncan-John

Vérifiée par Feefo

7 years ago

Ce que Mrs Duncan-John a dit à propos de WSL Will Writing:

It explains what can be done and the importance of it. I didn't know that so it will help in making sure that things are in place and there should not be any problems in things sorting out.

Beth

WSL Will Writing

7 years ago

Thank you for taking the time to write a review, I’m glad you found your appointment to be informative. Beth, Customer Services.

Mauvais

Vérifiée par Feefo

7 years ago

Difficult topic but done with ease

A very difficult discussion made almost enjoyable by the approach of the advisor. E erything was well explained and questions answered fully

Beth

WSL Will Writing

7 years ago

We pride ourselves on being an approachable company, so it is great to receive feedback like yours. Thank you for taking the time to share it. Beth, Customer Services.

Mauvais

Vérifiée par Feefo

7 years ago

Pain free experience.

Neil explained things to us and answered all our concerns. He told us about other services but didnot push us into anything that we did not require or could afford.

Beth

WSL Will Writing

7 years ago

It’s great to hear that Neil was able to put your minds at ease. I will pass your comments on to him directly. Beth, Customer Services.

Mr Harker

Vérifiée par Feefo

7 years ago

Ce que Mr Harker a dit à propos de WSL Will Writing:

your rep was excellent very informative ,very freindly

Beth

WSL Will Writing

7 years ago

Thank you for taking the time to share this with us. I will be sure to pass your lovely feedback onto the consultant. Beth, Customer Services.

Miss Hobill and Mrs Brooker

Vérifiée par Feefo

Claygate

7 years ago

Ce que Miss Hobill and Mrs Brooker a dit à propos de WSL Will Writing:

Your agent was very friendly and efficient and covered all aspects of updating our will. Would definitely recommend WSL to others.

Beth

WSL Will Writing

7 years ago

Thank you for your review. We are delighted to hear that you were happy with our lifetime service and would recommend to others. Beth, Customer Services.

Mr and Mrs Parker

Vérifiée par Feefo

Guildford

7 years ago

Ce que Mr and Mrs Parker a dit à propos de WSL Will Writing:

Okay, but not sure it was entirely transparent

Our will writing consultant was very knowledgeable, but we are currently reviewing whether to cancel our will during the cool off period. This is because the pricing was not made clear to us until...

Lire plus

Beth

WSL Will Writing

7 years ago

I’m sorry to hear that you feel you were misled with regard to the pricing. I would like to thank you for speaking with me on the phone today, and am pleased that we had the opportunity to clarify how we follow best practice in relation to including future children as beneficiaries. I will pass on your concerns regarding how this was communicated in the appointment to the Legal Consultant Manager. Polly, Customer Services.

Mr and Mrs Grant

Vérifiée par Feefo

7 years ago

Ce que Mr and Mrs Grant a dit à propos de WSL Will Writing:

Very nice man (mr Owen) conducted the whole thing in a professional but friendly manner

Beth

WSL Will Writing

7 years ago

Thank you for your kind comments, I will ensure Mr Owen receives your feedback. Beth, Customer Services.

Mr and Mrs Wright

Vérifiée par Feefo

milton keynes

7 years ago

Ce que Mr and Mrs Wright a dit à propos de WSL Will Writing:

Very informative & enlightening . rep very good

Yes good all round information

Beth

WSL Will Writing

7 years ago

Thank you for your review, we pride ourselves on our simple to follow professional advice. I will be passing your comments on. Beth, Customer Services.

Mauvais

Vérifiée par Feefo

7 years ago

Very helpful and professional service highly recommend.

We knew that there would be add on costs but we never felt any pressure to purchase any extras. Tony explained everything and put us at ease which allowed us to be frank and ask questions. I

Beth

WSL Will Writing

7 years ago

Thank you for taking the time to review our service. I am delighted that Tony put you at ease, and will be sure to share your feedback with him.

Vous n'avez pas reçu d'invitation pour un avis?

Pourquoi faire confiance aux avis de Feefo?

En savoir plus sur Feefo

WSL Will Writing Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?