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The Worm that Turned (worm.co.uk) Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/worm-that-turned | Feefo

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J R

Nottingham

6 days ago

Date de l'achat : 27/08/2025

Ce que J R a dit à propos de The Worm that Turned (worm.co.uk):

Stunning ceramic flower

Quick, efficient and professional service.

Évaluations des produits

Dori Duncan

8 days ago

Date de l'achat : 20/08/2025

Ce que Dori Duncan a dit à propos de The Worm that Turned (worm.co.uk):

Second time of Asking

Passed water Poor

Stuart

The Worm that Turned (worm.co.uk)

8 days ago

Thank you for your feedback. Unfortunately we don't quite follow the comment 'passed water poor' as it doesn't seem to relate to either the items we sent you or our service. Could it be meant for another purchase you made elsewhere? Would you be able to explain a little further please or possibly review your score and this is important to our other customers. We have already sent you a replacement for a faulty item and also made a partial refund of your postage and replied to your email sent to customer service.

Dori Duncan

8 days ago

Didn't realise that screws weren't included - but where is one supposed to find a colour match to the bell?

Stuart

The Worm that Turned (worm.co.uk)

7 days ago

Thanks for updating your feedback here - I've added to the product comment too so it helps other customers but if you use a search engine to look for 'brown screws' you'll find there are plenty of options.

Évaluations des produits

Stuart

The Worm that Turned (worm.co.uk)

8 days ago

Thank you for your feedback. As we explained in our email to you, there are no fixing screws included in this item and this is detailed on our product specification. This is because of the wide variety of surfaces the bell could be fixed to and is fairly standard for this type of item. We would be most grateful if you could review your product score in light of this information.

Stuart

The Worm that Turned (worm.co.uk)

7 days ago

If you need to match the screw colour to the doorbell if you use a search engine to look for 'brown screws' you'll find there are plenty of options.

Mauvais

13 days ago

Date de l'achat : 19/08/2025

Excellent

Fast delivery

Évaluations des produits

Mauvais

15 days ago

Date de l'achat : 18/08/2025

Great design and build

Excellent

Évaluations des produits

Stuart

The Worm that Turned (worm.co.uk)

7 days ago

Thanks for your feedback here and I checked with the manufacturer and I think the change is quite subtle. The advice is: Start with all of them screwed fully in, then light one burner at a time. Gradually unscrew the bolt until the flame changes from blue to having a small yellow tip. Repeat the process for the other burners. This ensures the correct air–gas mixture and an optimal flame. Hope this helps and do let us know if you need further information.

Mauvais

20 days ago

Date de l'achat : 13/08/2025

Everything went smoothly

Everything went smoothly - order confirmation, notification of despatch and receipt all happened quickly and with no problems. Very happy.

Debra Wyatt

23 days ago

Date de l'achat : 08/08/2025

Ce que Debra Wyatt a dit à propos de The Worm that Turned (worm.co.uk):

Beautiful furniture, expensive but so worth the money.

Great service, kept you informed throughout with email updates etc. Would definitely recommend.

Évaluations des produits

Mauvais

24 days ago

Date de l'achat : 05/08/2025

Pretty bird bath

Very prompt delivery, good website and carefully packed

Évaluations des produits

Jonathan Wiggins

Harrogate

27 days ago

Date de l'achat : 07/08/2025

Ce que Jonathan Wiggins a dit à propos de The Worm that Turned (worm.co.uk):

Great product, bought as an anniversary gift, wife loves them

Stuart

The Worm that Turned (worm.co.uk)

8 days ago

Thanks for your feedback Jonathan - what could we have done better here to improve our service score for you? We always want to learn from our customers so please do let us know either here or direct to our customer service email.

Évaluations des produits

Mauvais

27 days ago

Date de l'achat : 31/07/2025

Vgood service

Évaluations des produits

Jan Vincent

29 days ago

Date de l'achat : 04/08/2025

Ce que Jan Vincent a dit à propos de The Worm that Turned (worm.co.uk):

All good

Évaluations des produits

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À propos de The Worm that Turned (worm.co.uk)

Our aim is to help revitalise your outdoor space. Whatever the size, be it a tiny balcony or a country estate. Either in the shop or online, you'll find a carefully selected range of outdoor decor, furniture and gifts awaits you.

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01159 482800

66-68 Derby Road, Nottingham, Nottinghamshire, NG1 5FD, United Kingdom

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The Worm that Turned (worm.co.uk) Évaluations

Ceramic Rose Flower Pale GreenAutres évaluations de ce produit (2)Voir le site Web du produitBeautiful and exquisitely made. Comes in a lovely presentation box. It came well packed and was delivered within days of placing the order.

Classic Cast Iron DoorbellAutres évaluations de ce produit (13)Voir le site Web du produitAlready filled this out Have complained about no rawlplugs and screws and that the mini secateurs won't open without being forced apart. Have also replied to your offer to replace secateurs and...Tout lire

Pocket PrunerAutres évaluations de ce produit (4)Voir le site Web du produitHave already informed you that it won't open without beig forced. Waste of time

Tough Touch GlovesAutres évaluations de ce produit (25)Voir le site Web du produitExcellent as expected Fast delivery

Soft Touch GlovesAutres évaluations de ce produit (17)Voir le site Web du produitExcellent as expected

Hot Wok Pro Outdoor 12kW Gas Stove Set with WokAutres évaluations de ce produit (2)Voir le site Web du produitThe 3 bolts underneath the wok burner to control air to gas ratio don't seem to make a difference. The product is very well made though. High quality build.

Montmartre ChairsAutres évaluations de ce produit (4)Voir le site Web du produitBeautiful furniture, they are a good weight, nice & sturdy but not too heavy. Absolutely delighted with them & look stunning in my courtyard garden. One very happy customer, thank you.

Montmartre 117cm TableAutres évaluations de ce produit (1)Voir le site Web du produitBeautiful furniture, a good weight so very sturdy, looks stunning in my courtyard garden. A very happy customer, thank you!

Montmartre ArmchairAutres évaluations de ce produit (1)Voir le site Web du produitAs with the other furniture all beautifully made and look stunning, also very comfortable.

Glazed Turquoise Lulu Bird BathAutres évaluations de ce produit (1)Voir le site Web du produitArrived promptly,and very well packed, beautiful colour and well made

Copper Fluted Lily SculpturesAutres évaluations de ce produit (2)Voir le site Web du produit

Reflective Water Pools - SteelAutres évaluations de ce produit (39)Voir le site Web du produit

Traditional Large Outdoor ClockAutres évaluations de ce produit (21)Voir le site Web du produitThanks. I’ll be ordering another for my daughter

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