WoodBlocX Évaluations

Hi Ronald, Thank you for your feedback. We will be happy to replace any block that is unsuitable. Please send a picture of the block to admin@woodblocx.co.uk, and we will have this sorted for you.

Hello Jonathan, Many thanks for your feedback. We are very pleased to hear that you are happy with the product itself. We are also sorry to hear about the problems you had with the delivery company. Unfortunately, as we use a third-party delivery company for our deliveries, we are at their mercy when it comes to delivery times, as we don't have any control over the individual depots. I have sent your feedback to the delivery company to make them aware of the problems you have experienced.

Thank you for the 5-star feedback! We really appreciate it and hope to see you again in the near future.

Thank you very much for the 5-star feedback! We really appreciate it, and we will be sure to let Steven know. We hope to see you again soon.

Thank you for the great feedback! We are currently working with our pond liner manufacturer to work on ways to make the liner easier to install. Hopefully, we can devise a way to make this easier without using a welded liner. Thank you for sending the picture. You did a great job with the build process.

Thank you for the 5-star review! We very much appreciate the feedback. Thank you very much for sending the pond picture. You have done a great job with the build. It looks great!

Thank you for the 5-star review and kind words! We love to hear that our customers are pleased with their purchase. We hope to see you again very soon!

Hi Leslie, Thank you for your feedback. We are sorry to hear about the error in the instructions. We had received your email about this and made our Design team aware. The new instructions without the error have been issued to you. Thanks again for bringing this to our attention.