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WarmeHaus Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

TC

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de WarmeHaus:

Quick delivery

Évaluations des produits

Date de l'achat : 07/02/2019

1

TC

Trusted Customer

Port Talbot

7 years ago

Ce que Trusted Customer a dit à propos de WarmeHaus:

Excellent service and good quality product

I ordered a radiator in the afternoon and received It the next day with free delivery what a marvellous turnaround. The radiator was very good quality at an excellent price, I cannot fault the goods...

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Évaluations des produits

Date de l'achat : 05/02/2019

1

Mauvais

7 years ago

Could be more efficient

Had to wait over a week for delivery as it was sent to wrong depot. Never received a confirmation email. Someone needs to get their act together.

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Mauvais

7 years ago

Thank you for your acknowledgement.

Évaluations des produits

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Date de l'achat : 29/01/2019

0

Mauvais

7 years ago

Hi Purchased a 1600x 600 elec rail Unfortunately arrived with damaged termostat Spoke to customer services and they organised a replacement next day Great service and will definitively recommend you...

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Date de l'achat : 04/01/2019

1

Mauvais

7 years ago

I didn't get confirmation email when I did my order,so need to call them twice

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Please accept my apologies that you did not receive your email confirmation when placing your order causing you to have to phone us to confirm we had received your order, this is very strange as this should be sent to you automatically, this has been reported to ensure that it does not happen again.

If you would like to speak to me further regarding this please call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Date de l'achat : 27/12/2018

0

TC

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de WarmeHaus:

Ordered online arrived speedily, very pleased with the item and service.

Évaluations des produits

Date de l'achat : 27/12/2018

0

TC

Trusted Customer

Milton Keynes

7 years ago

Ce que Trusted Customer a dit à propos de WarmeHaus:

Great Product, great price

Date de l'achat : 20/12/2018

0

TC

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de WarmeHaus:

Good info

Recommended

Évaluations des produits

Date de l'achat : 16/12/2018

0

TC

Trusted Customer

Streetly

7 years ago

Ce que Trusted Customer a dit à propos de WarmeHaus:

Could be better

I had a problem with a Fault code and rang the help-line who e-mailed a link to the fix, however this is very unclear and has no vocal help so could be a LOT better. That said the items themselves...

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Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue.

If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200.

Kind regards,

Richard.

Évaluations des produits

Richard

WarmeHaus

7 years ago

Good afternoon, Thank you for taking the time in leaving feedback for us, I am sorry to hear this. Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue. If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200. Kind regards, Richard.

Date de l'achat : 10/12/2018

0

TC

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de WarmeHaus:

Excellent service

Superb quick service

Évaluations des produits

Date de l'achat : 10/12/2018

0

WarmeHaus Évaluations

Bergen 1800 x 500mm Straight Chrome Heated Towel RailAutres évaluations de ce produit (3)Voir le site Web du produitNice radiator, looks good now installed

Fjord 1800 x 450mm Curved Chrome Heated Towel RailAutres évaluations de ce produit (4)Voir le site Web du produitAll ready have.no more to say!!!

Bergen 700 x 450mm Straight Chrome Heated Towel RailAutres évaluations de ce produit (4)Voir le site Web du produitOrdered online, speedy delivery excellent service.

Aarhus 1000 x 550mm Sand Grey Reversible Heated Towel RailAutres évaluations de ce produit (1)Voir le site Web du produitGood conversation with staff

Bismo 577 x 778mm White Wall Mounted 1500W Oil Filled Electric RadiatorAutres évaluations de ce produit (1)Voir le site Web du produitGood quality and seemed to do what is required once fault code sorted.

Juva 800 x 500mm White Thermostatic Electric Flat Panel Heated Towel RailAutres évaluations de ce produit (1)Voir le site Web du produitGood product and fast service delivery

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?