delayed fund transferred received. we used wallex with fast received guarantee yet in 2 times we used none of our clients received our transferred on time
Shawn is very speedy and prompt in his service. The transaction was settled in less than 20 minutes which is the fastest I've ever experienced. The rates were competitive too.
Évaluations des produits
Date de l'achat : 06/03/2024
0
Partager
Mauvais
Vérifiée par Feefo
2 years ago
Respon dari PIC nya cepat dan banyak membantu, terakhir proses nya juga cepat bgt tdk menunggu lebih dari 1 hari
Évaluations des produits
Date de l'achat : 01/03/2024
0
Partager
Mauvais
Vérifiée par Feefo
2 years ago
It took so long only to send money. Everything is complicated. Not like another application even Western Union that you can send money in second snd it just take a minute to receive the money. Soo...
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Rachel
Wallex
2 years ago
We genuinely appreciate your feedback. At Wallex, we are committed to ensuring our customers have a seamless transaction experience, and we're sorry to hear that our services did not meet your expectations.
In order for us to support you better, do raise your concerns and questions with your Account Manager. Thank you once again for choosing Wallex and we hope we get another chance to delivering a better experience for you in the future!
Mauvais
2 years ago
Anyway wallex, Im bit concerned on privacy matters and for me it’s bit annoying when you don’t give me choice to give my rating and review anonymously. Hopefully my comments and rating will really only be your consideration for improvement purpose only and wont give any impact to the fontliner or any of your sfaff who is related for me. Because I think this is more to my experience of using your system, nothing personal. So please dont twist it
Rachel
Wallex
2 years ago
Thanks again for your feedback! As we are partnering with Feefo, it is a platform that ensures only confirmed and verified customers are able to leave a review. Rest assured that there will be no impact on our staff.
Once again, we sincerely apologise for the transaction delay. Your satisfaction is our priority – our team has looked into this and your dedicated Account Manager will be reaching out to you by tomorrow to explain in further detail.
Évaluations des produits
Rachel
Wallex
2 years ago
We genuinely appreciate your feedback. At Wallex, we are committed to ensuring our customers have a seamless transaction experience, and we're sorry to hear that our services did not meet your expectations.
In order for us to support you better, do raise your concerns and questions with your Account Manager. Thank you once again for choosing Wallex and we hope we get another chance to delivering a better experience for you in the future!
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
