We enjoyed our two city break but Viva have not replied to my email saying that the taxi driver who was supposed to meet us at Berlin airport to take us to the hotel didn’t wait long enough for us to...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your feedback Elizabeth can you please send us your complaint to support@viva-holidays.co.uk our customer service manager will get in touch with you straightway.
Évaluations des produits
Date de l'achat : 09/09/2018
0
Partager
YP
Yogesh Patel
Vérifiée par Feefo
7 years ago
Ce que Yogesh Patel a dit à propos de Viva Holidays:
good service overall although my transfers were arranged a bit too early as i was only 15 mins from the airport, so i had to contact them again to re-arrange for later pick up.reasonable price and...
Poor, as mistakes were made by poor communication and inexperienced poor English speaking operatives that were difficult to deal with over the phone. Finally got the problem sorted but only after...
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Évaluations des produits
Date de l'achat : 12/09/2018
0
Partager
HD
Hollie Diss
Vérifiée par Feefo
7 years ago
Ce que Hollie Diss a dit à propos de Viva Holidays:
The team are efficient, helpful and friendly. They sent me updates, reminders, city guides and great content around my trip! Thank you for helping make about stay special!
Viva Holidays
Viva Holidays
7 years ago
Thank you Hollie for your valuable feedback.
Évaluations des produits
Date de l'achat : 12/09/2018
0
Partager
JW
Joanna Whalley
Vérifiée par Feefo
7 years ago
Ce que Joanna Whalley a dit à propos de Viva Holidays:
MY last holiday in Russia was excellent. The two hotels were well chosen and near to public transport. The two trips with Urban Adventures were very good, especially the tour of the underground...
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Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Had the best holiday ever! Extremely satisfied with my agent Catherine who helped me book the whole thing and was extremely patient! Pleasant experience throughout!
Viva Holidays
Viva Holidays
7 years ago
We are pleased to hear about your booking experience. We rely on such comments to allow us a real insight into the service we provide.
Date de l'achat : 13/09/2018
0
Partager
Mauvais
Vérifiée par Feefo
7 years ago
Well organised and a great price
Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Évaluations des produits
Date de l'achat : 29/08/2018
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de Viva Holidays:
The customer service is excellent. Andrew, in particular, helped me purchase 2 bespoke holidays this year....both were of optimal importance because I was treating family members and friends who had...
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Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Évaluations des produits
Date de l'achat : 10/09/2018
0
Partager
PS
Philip Stephens
Vérifiée par Feefo
7 years ago
Ce que Philip Stephens a dit à propos de Viva Holidays:
I would buy from them again. The service provided was quick and easy
Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had an excellent trip.
Évaluations des produits
Date de l'achat : 14/08/2018
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de Viva Holidays:
Great suite of holiday packages and great customer service. Will definitely recommend Viva Holidays to my family and friends. Planning on sticking with this agency.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
