Ce que Trusted Customer a dit à propos de Visit IOM:
It was good
Yes
0
Partager
Mauvais
Vérifiée par Feefo
8 years ago
Easy booking, but needed to adjust the detail
Easy to book a ferry crossing and accommodation. Good choice of accommodation. Initially we were not given the option for which crossing in a day we wanted to travel on.
0
Partager
Mauvais
Vérifiée par Feefo
8 years ago
Friendly efficient service
Very friendly, efficient service throughout
0
Partager
Mauvais
Vérifiée par Feefo
8 years ago
Nothing was too much trouble, very helpful.
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
8 years ago
Ce que Trusted Customer a dit à propos de Visit IOM:
Helpful, value for money, great location
I had a great experience using Visit IOM. I spoke to Jamie who was so helpful with my booking ensuring I understood everything. He explained everything so well and I felt completely satisfied with my...
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0
Partager
Mauvais
Vérifiée par Feefo
8 years ago
Fast efficient service
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
Cheshire
8 years ago
Ce que Trusted Customer a dit à propos de Visit IOM:
Holiday to the Isle of Man.
Easy to use online, kept well informed whilst making the booking and prompt confirmation of the booking.
1
Partager
TC
Trusted Customer
Vérifiée par Feefo
8 years ago
Ce que Trusted Customer a dit à propos de Visit IOM:
Lovely place to visit
Hotel didn't know I had paid and charged me a second time as they had no record of receiving payment. When I finally showed them a copy of my email they refunded me but was charged a higher rate by...
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Darrel Tinnion
Visit IOM
8 years ago
Thanks you for sharing your feedback, and for your time on the phone this morning.
I've spoken to the hotel and they explained one of the wedding group cancelled a room which should have been blocked off their system. We booked this room before it was blocked out and the hotel honoured the booking. The hotel should have made you aware the wedding was taking place and failed to pass on the information.
They said the discrepancy in the hotel payment was relating to VAT and taxes not being applied to the invoice, which again was an error on their part.
As discussed, the hotel has offered a gesture in recognition for the inconvenience caused.
Thank you again for for leaving your feedback.
Best regards
Darrel
TC
Trusted Customer
8 years ago
Great time everyone lovely, would definitely go back. Thank you for a lovely weekend :)
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
8 years ago
Ce que Trusted Customer a dit à propos de Visit IOM:
Visit Isle of man
I found the website easy to use and was good for adapting to my needs.
0
Partager
Mauvais
Vérifiée par Feefo
8 years ago
Obtaining the reservations was easy! Proof is now in the pudding.
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Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
