Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.
Service
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évaluations au cours de la dernière année
Utility Point n'est plus un client actif de Feefo
Afficher les 302 commentaires
Mauvais
5 years ago
It's an easy set up and I am saving money the app is easy to use and the reminder to send a meter reading for me is unavailable as I tend to forget it means my bills will always be accurate.
2
Partager
Mauvais
5 years ago
They did everything from the moment I joined and took all the pressure off trying to sort thing out, so was very pleased with the service
2
Partager
JE
Jean
5 years ago
Ce que Jean a dit à propos de Utility Point:
All ways helpful
Yes we would recommend
0
Partager
TO
Tom
Pershore
5 years ago
Ce que Tom a dit à propos de Utility Point:
Tophole! I have no citicism at all of their service.
0
Partager
PE
Peter
5 years ago
Ce que Peter a dit à propos de Utility Point:
No major problems
0
Partager
CE
Ceri
Bridgend
5 years ago
Ce que Ceri a dit à propos de Utility Point:
New Tariff - but not a new customer
Well I've been a customer for one year and just changed tariff but I'm being treated as a new customer
India
Utility Point
5 years ago
Hi Ceri, thank you for your review. Could you advise us further of your concerns? Thank you, Utility Point.
CE
Ceri
5 years ago
I've just checked my correspondence with Utility Point and I was wrong sorry - not being treated as a new customer after all. One thing though that has concerned me in the past and still does is my monthly submission of Meter readings - when do you think you will be installing smart meters? Apart from this year I am often away in my Campervan and wouldnt normally be able to provide a monthly reading.
India
Utility Point
5 years ago
Hi Ceri, thank you for your response. We are already in phase 1 of supporting SMETS2 meters where we can connect to these meters remotely but at the moment we do not use the technology to the full extent. Therefore, for the short period of time we ask our customers to continue submitting their readings. Very soon we will start installing the smart meters, indoor displays and we will start using SMETS2 to their full potential. Thank you, Utility Point.
0
Partager
Mauvais
5 years ago
good deal
the change over from e on was smooth and faultless
0
Partager
AN
Anthony
5 years ago
Ce que Anthony a dit à propos de Utility Point:
Would have been 5 star but a telephone to UP did not answer my concern
0
Partager
ER
Eric
5 years ago
Ce que Eric a dit à propos de Utility Point:
Very helpful
Very helpful on renewing my contracts am elderly and they didn’t hurry me and listened to what I said
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.