Brastop US Évaluations

Hi there, Thank you so much for sharing your feedback. We’re sorry to hear that our current return process has let you down. We’ve been working hard to improve the experience for our overseas customers, including introducing a standard tracked and insured return shipping fee through our portal. This is designed to be more cost‑effective and to ensure your parcel is secure and processed quickly. If you’d prefer, you’re absolutely welcome to return your item using any carrier of your choice and pay them directly. Costs can vary a lot depending on location and courier, so exploring local options may help you find a more affordable rate. Our international returns address is: Brastop Returns Torque WO1 Building Wortley Moor Road Leeds LS12 4JH United Kingdom If you choose your own courier, just send us the postage receipt along with a list of the items you're returning, and we’ll make sure your refund is processed as soon as possible. Thank you again for your comments, feedback like yours genuinely helps us improve. Best wishes, The Brastop Team