Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Cruise Megastore /Travel Megastore Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

The consultant was efficient with I formation

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We love to read when our members enjoy using our services and thank you for taking the time to leave your review.

Date de l'achat : 21/11/2018

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Excellent service

Jalen was so knowledgeable and very helpful could not do enough for me usually book on line this is my 6th cruise will be booking with Jalen again and have recommended him

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Wow what a great review! Thank you for taking the time to rate your experience and look forward to many more interactions.

Date de l'achat : 15/02/2019

Mauvais

7 years ago

Great stuff!!

Very smooth and professional service

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We love to read when our members enjoy using our services and thank you for taking the time to leave your review.

Date de l'achat : 08/02/2019

Trusted Customer

Gold coast

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

This company is a scam

Very quick to sell their 241 package inferring that they will match any price we find on line which does not seem to be the case. not so good on the after service still waiting on a call back from...

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Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank for your response, we appreciate your feedback and we will be in touch to further respond to your comments.

Date de l'achat : 06/02/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Once again I had excellent service from Kent.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Date de l'achat : 01/02/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

you will be lucky to find the right person to assist you

A certain gentleman who sold me the ticket refused to assist me in after sales service by avoiding to talk to me on four occasions , until another lady talked to me and assisted me in an urgent...

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Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re truly sorry for your experience, its never our intention to leave our members feeling like they’ve had poor customer service. We will contact you shortly to discuss this further.

Date de l'achat : 04/02/2019

Mauvais

7 years ago

That tried to accommodate as much as possible

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.

Date de l'achat : 05/02/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Simple booking process

User friendly

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We appreciate you taking the time to provide us feedback and are excited to book you more holidays.

Date de l'achat : 08/02/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Thank you to Jessica for all her efforts. She really worked hard to get us a great holiday involving 2 cruises. Great price and fabulous service.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for such a great review! I will make sure Jessica gets the recognition she deserves.

Date de l'achat : 04/02/2019

Trusted Customer

Mildura

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Amazing Deals! Amazing friendly helpful lady!

Was just very happy with the way I was handled booking a cruise for Aug. Very helpful lady, who was patient to explain all details of special deal offer. I was extremely please with all. She was very...

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Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Date de l'achat : 06/02/2019

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Cruise Megastore /Travel Megastore Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?