Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Cruise Megastore /Travel Megastore Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 2,186 commentaires

Trusted Customer

Vérifiée par Feefo

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Friendly over the phone service and advice

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback

Date de l'achat : 05/10/2019

Mauvais

Vérifiée par Feefo

7 years ago

Courteous and helpful

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.

Date de l'achat : 05/10/2019

Trusted Customer

Vérifiée par Feefo

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Very friendly sevice

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your Feedback.

Date de l'achat : 04/10/2019

Trusted Customer

Vérifiée par Feefo

Lawrence NSW

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

The rep selling the package was efficient, but the ability to contact anyone after that with an inquiry is ****** near impossible

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We are sorry to hear you aren’t happy with your experience. We will contact you shortly to discuss further and learn what we could do better next time!

Date de l'achat : 04/10/2019

Trusted Customer

Vérifiée par Feefo

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Sara Jane is the star.

I worked with Sara Jane mainly. She is awesome. She helped me to made my decision. She was fast, very responsive. I also had few call from the rest of your team and all interactions were nice.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agent, Sara-Jane, will be pleased to learn of your positive feedback.

Date de l'achat : 04/10/2019

Trusted Customer

Vérifiée par Feefo

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Yes, Kent was very good getting a disability cabin for us on the cruise.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We appreciate your positive feedback, and we’re glad we have been able to work with you to create a great holiday booking experience.

Date de l'achat : 03/10/2019

Mauvais

Vérifiée par Feefo

7 years ago

Agent made mistakes in personal details and did not help to fix it.

Before the cruise was paid for the agent was friendly and helpful. She asked if I needed help with going through the process of checking in. I said I might but I decided to try to do it myself but...

Lire plus

Karen King

Cruise Megastore /Travel Megastore

7 years ago

I’m sorry you feel we have not met your expectations and we would appreciate the opportunity to remedy this. Thank you for your review, we will contact you shortly to discuss any further comments, concerns, or suggestions you wish to share. We would love the opportunity to make things right.

Mauvais

7 years ago

I understand the agent had health issues. I am an old woman and stressed like this caused a great distress. She could have asked another agent to take over. It left me feeling quite anxious. I am sorry about the rating.

Mauvais

7 years ago

Perhaps I can change my rating to 4.0

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your further comments and we hope you have a relaxing time on your well deserved holiday. We appreciate all your time.

Date de l'achat : 12/09/2019

Trusted Customer

Vérifiée par Feefo

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Wonderful experience, really easy and fun to book a cruise

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We appreciate your positive feedback, and we’re glad we have been able to work with you!

Date de l'achat : 01/10/2019

Mauvais

Vérifiée par Feefo

7 years ago

I haven't been on this cruise line I have travelling with other companies

I would recommend to all my friends. The staff was help full to find a good deal that, was valuable to my family.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your time, we are excited to help you with future bookings!

Mauvais

7 years ago

I would like to thank Alson. He is one of the best in the team,

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review to Alson!

Date de l'achat : 16/09/2019

Trusted Customer

Vérifiée par Feefo

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

GREAT timing for our first ship experience

Value for money offer on our first boat experience. Finishing in Auckland a destination we desired. Wahoo

Karen King

Cruise Megastore /Travel Megastore

7 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. Thanks for the review.

Date de l'achat : 30/09/2019

Vous n'avez pas reçu d'invitation pour un avis?

Pourquoi faire confiance aux avis de Feefo?

En savoir plus sur Feefo

Cruise Megastore /Travel Megastore Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?