Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Cruise Megastore /Travel Megastore Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 2,186 commentaires

Trusted Customer

Yamanto, Q'ld

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

My friend and I booked a room each and we were supposed to have the large window room with our view partly blocked by a life boat. Instead we were given 2 rooms on Deck 4 with 2 portholes, right...

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Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback I will have a consultant contact you with regard to your issues.

Trusted Customer

8 years ago

How long before a consultant contacts me please?

Date de l'achat : 06/11/2017

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

We rang, and spoke to an Australian who was so helpful gave us options as it is our 50 th Wedding anniversary her name was Dallas we had a laugh and felt confidence with her we did a cruise with you...

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Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Excellent, thank you for your feedback I will be sure to pass your comment to Dallas.

Date de l'achat : 15/01/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Very helpful

They organized a great package for future cruises

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your response. We appreciate your time.

Date de l'achat : 02/01/2018

Mauvais

8 years ago

Made it easy to understand and was happy to help in any way

Was very easy to understand and was happy to help is in any way they could

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your time. We look forward to booking you again soon.

Date de l'achat : 15/01/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Great service

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your comments. We appreciate your time.

Date de l'achat : 15/01/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Awesome all round service!

Excellent follow up, service and a wealth of information. Heather was always there to answer our questions and going the extra mile to find us our exact requirements with as many added benefits as...

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Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback, we appreciate your time.

Date de l'achat : 12/01/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Not too pleased

Have had a better person then this to arrange my cruises.then was offered more off then he could give by our personal Co. Why is this so

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

We appreciate your feedback and I have asked one of our Customer Solutions Consultants to look into your booking.

Date de l'achat : 08/01/2018

Mauvais

8 years ago

Fantastic itinerary but customer service needs work

Began really well with initial quote but when I rang back to actually book the person I was dealing with did not seem to know what he was doing. E.g initial deposit quote was $2225 each when I rang...

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Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback. A consultant will be in contract to assist you with your concerns.

Date de l'achat : 11/01/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

The lady I booked with was keen to find me a cruise. She did offer me a couple of cruises to choose from with good prices. If I was offer a good deal and was keen for another cruise I would consider...

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Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback we look forward to booking your next holiday.

Date de l'achat : 11/01/2018

Trusted Customer

Wentworth Point

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Great and efficient service....& very friendly

Friendly service & value for money

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Excellent, thank you for your feedback. We look forward to booking you again in the near future.

Date de l'achat : 28/12/2017

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Cruise Megastore /Travel Megastore Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?