Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Cruise Megastore /Travel Megastore Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 2,184 commentaires

Anne Williams

Vérifiée par Feefo

6 years ago

Ce que Anne Williams a dit à propos de Cruise Megastore /Travel Megastore:

We are going on another cruise!

They sold the cruise well - we bought it!! Now to enjoy the result! Everything was well explained and followed most promptly with emails confi8rming our booking. Our questions were answered, and...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

We are pleased to know that you are happy with your experience and the service received. And we thank you for taking the time to leave your review.

Date de l'achat : 05/03/2020

Ann Graham

Vérifiée par Feefo

Montrose

6 years ago

Ce que Ann Graham a dit à propos de Cruise Megastore /Travel Megastore:

Found cruise I was asking about quickly and lady I spoke with explained all the aspects of cruise making me feel confident about booking it.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Wow what a great review! Thank you for taking the time to rate your experience and look forward to many more interactions.

Date de l'achat : 05/03/2020

Mauvais

Vérifiée par Feefo

6 years ago

Matt Wilson was amazing and couldn't have been more helpful and for that I have given 5 stars. However there are other members of cruise megastore who keep ringing up to try and get further sales. ...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

We are so pleased that Matt was able to assist you and hope you enjoy your holiday! We have also noted on your account that any further promotional calls will be stopped. Thank you.

Date de l'achat : 20/02/2020

Mauvais

Vérifiée par Feefo

6 years ago

I got the email to do do our check-in and didnt matter how many times I tried to put it in it wouldnt go through .After 4/5 phone calls I was put on to Brayden and he found the mistake .Some one had...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We will contact you shortly to ensure everything has been finalised for you.

Date de l'achat : 03/03/2020

Allison Hauk

Vérifiée par Feefo

6 years ago

Ce que Allison Hauk a dit à propos de Cruise Megastore /Travel Megastore:

efficient booking service

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We hope you enjoy your well deserved holiday and thank you for leaving a good review.

Date de l'achat : 19/02/2020

Mauvais

Vérifiée par Feefo

6 years ago

Very helpful friendly staff

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your time, we are excited to help you with future bookings!

Date de l'achat : 03/03/2020

Mauvais

Vérifiée par Feefo

6 years ago

Easy and accommodating to deal with . Not pushy and had a great deal for me.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We are so happy that we could help you and we thank you for leaving such a great review!

Date de l'achat : 22/02/2020

Mauvais

Vérifiée par Feefo

6 years ago

I was very disappointed with the service i received. I was not given correct information regarding a cancellation. The cancellation fee given in the end was different every time i called. Ended up...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.

Date de l'achat : 28/02/2020

Mauvais

Vérifiée par Feefo

6 years ago

I was advised of opportunity to cruise with Cunard aboard “Queen Elizabeth “ unexpectedly. The price was right and staff assisted me through the formalities of booking online, which was much...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

We love to see when our members are happy and enjoying using our services! I’ll be sure to pass on the positive review.

Date de l'achat : 29/02/2020

Ian Chambers

Vérifiée par Feefo

6 years ago

Ce que Ian Chambers a dit à propos de Cruise Megastore /Travel Megastore:

Very helpful and easy to deal with

Awesome prices

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your time, we are excited to help you with future bookings!

Date de l'achat : 29/02/2020

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Cruise Megastore /Travel Megastore Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?