Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Cruise Megastore /Travel Megastore Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 2,186 commentaires

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

all the staff were very helpful answering all our queries and giving good advice would be happy to deal with this company again

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.

Date de l'achat : 11/04/2018

Mauvais

8 years ago

Open honest and great communication

I found Steven very helpful and was advised by fellow staff via email when he wasn’t available. So to both stfff members well done. Open, honest easy to explain situation. Emailed and explained what...

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Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your time we appreciate your feedback. We look forward to booking you again soon.

Date de l'achat : 19/04/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

The small things matter!

The booking process seemed very convoluted with entering data many times over, I think that this may have been P&O rather than Cruise Megastore. The cruise was excellent for a good price, HOWEVER, ...

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Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your response, we appreciate your time, we will be in touch to further respond to your comments.

Date de l'achat : 20/03/2018

Mauvais

8 years ago

Great Service

The travel consultant was amazing he found a cruise I wanted and a great deal with it, when I was unable to secure it anywhere else.

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback, we appreciate your time and look forward to booking you again soon.

Date de l'achat : 19/04/2018

Trusted Customer

New Zealand.

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Happy to deal with the team again in the future.

The sales person Sara-Jane was fabulous and friendly,

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your time, we appreciate your time and look forward to booking you again.

Date de l'achat : 18/04/2018

Trusted Customer

Plainland QLD

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Jordan Fletcher was extremely helpful, very understanding and explained everything he deserves the 5 star rating i will deal with him again.

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Excellent, thank you for your comments, we appreciate your time and I will certainly let Jordan know of your comments.

Date de l'achat : 18/04/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Great Staff Good Service

Ross listened to our requirements and then sought the best deal for us. We were very happy with his proactive service.

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Excellent, thank you for your feedback, we appreciate your time and look forward to booking you again soon.

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Great, thank you for your feedback, we appreciate your time and I will let Ross know of your comment.

Date de l'achat : 17/04/2018

Mauvais

8 years ago

Perfect way to holiday

Absolutely fantastic service, great help in getting everything organised to make my cruise as stress-free as humanly possible!

Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback, we appreciate your time and look forward to booking you again soon.

Date de l'achat : 11/04/2018

Trusted Customer

Bribie Island

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

When I first received a call from Omar Lofti I was a bit suspicious but when I called the phone number he gave me the following morning all my suspicions were allayed. The service given to me by...

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Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Absolutely, thank you for your positive feedback, we appreciate your time. I will certainly pass your comments onto Omar.

Date de l'achat : 13/04/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Melissa is very helpful and very friendly.

Melissa are really great giving us what options do we have and give us a really great deal. She sounds really friendly and willing to help. The overall transaction is not done yet that's why i gave 4...

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Customer Service

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback, we appreciate your time and look forward to booking you again in the future.

Date de l'achat : 13/04/2018

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Cruise Megastore /Travel Megastore Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?