Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Cruise Megastore /Travel Megastore Évaluations

http://www.cruisemegastore.com.au/

EXCEPTIONNEL

Cruise Megastore powered by iCruise has the best cruise selection and deals to hundreds of destinations around the world.

Service

4.8

Produit

évaluations au cours de la dernière année

Afficher les 2,186 commentaires

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

I am very satisfied with the service. All my questions were answered and we got what we wanted in the end. So happy.

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thank you so much for your feedback. Our company values put member satisfaction as top priority. We look forward to serving you again.

Date de l'achat : 24/09/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Very organised my consultant was Sam Gozzett very helpfull

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and will certainly let Sam know of your comments.

Date de l'achat : 03/10/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Frustrating

Very poor, to start they couldn't get my name right in the initial phone booking, couldn't get names or birth dates right in the booking confirmation, unable to use the payment link as we're based in...

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Company Representative

Cruise Megastore /Travel Megastore

7 years ago

I’m sorry you had a poor experience. We are always looking at how we can better assist our members, so we thank you for your feedback. I’ll be sure to pass on the review.

Date de l'achat : 23/07/2018

Trusted Customer

Tasmania

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Ross 5 star service!!!

Ross was great and even honoured our very 1st deal, and I'm glad he did he was very helpful.

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thank you for such a great review! I will make sure Ross gets the recognition he deserves.

Date de l'achat : 04/10/2018

Trusted Customer

Boronia

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Great service

Fast efficient service and friendly staff, Sam was very helpful.

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agent Sam will be pleased to learn of your positive feedback.

Date de l'achat : 03/10/2018

Mauvais

8 years ago

Great customer service.

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thank you for your feedback

Date de l'achat : 03/10/2018

Trusted Customer

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Amazing deals, helpful staff

The staff have wonderful specials ready for us and are very helpful with our needs. Highly recommended

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

We appreciate your positive feedback, and we’re glad we have been able to work with you to create a great holiday booking experience.

Date de l'achat : 19/09/2018

Mauvais

8 years ago

No reply from email

Emailed last week still waiting for a reply.

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

We’re truly sorry for your experience, its never our intention to leave our members feeling like they’ve had poor customer service. We will look into this immediately and assure you that you will get a response today.

Date de l'achat : 18/09/2018

Mauvais

8 years ago

Was great

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

Thanks for posting your feedback

Date de l'achat : 02/10/2018

Trusted Customer

Sydney

8 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Prompt response, some mistakes with name spelling that were corrected OK,. will recommend to my friends.

Company Representative

Cruise Megastore /Travel Megastore

8 years ago

I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark and we thank you for your feedback.

Date de l'achat : 02/10/2018

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