Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Cruise Megastore /Travel Megastore Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Kent Hawkins our representative was most helpful and went out of his way to answer any questions we had We would highly recommend working with Cruise Megastore and most probably use their cruising...

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Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback.

Date de l'achat : 22/01/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Excellent Customer Service and a great deal

Jon-Michael was professional and knew his stuff. He was able to answer all of my inquiries and was extremely helpful. I know I am going to enjoy my State Room on the Carnival Spirit.

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thank you for such a great review! I will make sure Jon gets the recognition he deserves.

Date de l'achat : 22/01/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Heather was very knowledgeable about the cruises and helpful

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Thank you for posting your feedback. We love to hear from our valued members and their experiences. I will be sure to pass on the positive feedback to Heather!

Date de l'achat : 21/01/2019

Trusted Customer

Kalorama

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Wonderful service

From my first conversation with Danielle to my final decision, was made so easy with all the information I needed. Information on the special deal of the day was welcome and I feel Danielle listened...

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Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Wow what a great review! Thank you for taking the time to rate your experience and look forward to many more interactions. I will certainly let Danielle know of your comments. We look forward to booking you again in the future.

Date de l'achat : 21/01/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Price was misleading with advertising free credits Charged the wrong price and told we did not have to pay until 60 days before cruise, but have been asked to pay balance 84 days before cruise

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We will contact you shortly to discuss this further.

Date de l'achat : 21/01/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

A few spelling errors made on some of the bookings but otherwise the service was great!

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We appreciate your feedback, and we’re glad we have been able to work with you to create a great holiday booking experience.

Date de l'achat : 07/01/2019

Trusted Customer

Brisbane

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

Excellent service

Friendly helpful service they answered any questions we had and they made it sound exciting for us. Looking forward to the cruise. Hopefully there might be surprises as we are on our honeymoon and...

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Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We love to read when our members enjoy using our services and thank you for taking the time to leave your review.

Date de l'achat : 19/01/2019

Mauvais

7 years ago

Took time well mannered patient got me the product I wanted so how good is

Everything

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Date de l'achat : 15/01/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

It is gratifying to find an organization that delivers what they promise.

In purchasing a cruise with P&O we found them to be polite, enthusiastic, paying close attention to detail, and following up all inquiries promptly. In addition they found us a good deal which in...

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Company Representative

Cruise Megastore /Travel Megastore

7 years ago

Wow what a great review! Thank you for taking the time to rate your experience and look forward to many more interactions.

Date de l'achat : 03/01/2019

Trusted Customer

7 years ago

Ce que Trusted Customer a dit à propos de Cruise Megastore /Travel Megastore:

It’s very long story, but if chem my boking num 5D6DAX from 15/1/19 you see how many calls and email, and still nothing done.. Very disappointing about that

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We’re truly sorry for your experience, its never our intention to leave our members feeling like they’ve had poor customer service. We will contact you shortly to discuss this further.

Date de l'achat : 15/01/2019

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Cruise Megastore /Travel Megastore Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?