A number of mistakes were made throughout our booking which didn't ruin the holiday but we would have expected a better quality of service.
Not as good as many other travel companies that we have...
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Trusted Customer
Wales
7 years ago
Date de l'achat : 06/03/2017
Ce que Trusted Customer a dit à propos de Travel Direct:
I can thoroughly recommend using Cuba Direct for anyone travelling to Cuba. We received an exceptionally good service from both the staff in the UK office and at our holiday destination. Our...
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Trusted Customer
7 years ago
Date de l'achat : 25/05/2017
Ce que Trusted Customer a dit à propos de Travel Direct:
Once I spoke to Kevin the service was excellent, discussing my requirements and putting together ideas and options to build mu ideal tour of Cuba.
Rosanna_Live Holidays
Travel Direct
7 years ago
Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed our tailor-made service and that our Cuba expert, Kevin, was able to create your perfect tour of Cuba. I have passed on your comments to Kevin who is delighted.
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Trusted Customer
7 years ago
Date de l'achat : 18/08/2017
Ce que Trusted Customer a dit à propos de Travel Direct:
Great experience booking with Cuba Direct. Always got back to me very quickly and made all changes I asked for. Would highly recommend. Just can't wait to go now.
Rosanna_Live Holidays
Travel Direct
7 years ago
Thank you for taking the time to leave us such a great review! We're delighted to hear that you enjoyed our prompt and attentive service and would recommend us to others. Have a fantastic trip - we're sure you will!
Our experience was fantastic! Travel Direct planning skills are unbelievable. They have a great team you can trust. Our Rep was really helpful and his English was great. The stay was perfect thanks...
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Rosanna_Live Holidays
Travel Direct
7 years ago
Thank you for taking the time to leave us a fantastic review! We're delighted that you had such a wonderful holiday and that you were pleased with the service you received from our team in London and on holiday. We look forward to planning your next trip!
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Trusted Customer
7 years ago
Date de l'achat : 07/08/2017
Ce que Trusted Customer a dit à propos de Travel Direct:
The telephone consultant knew her stuff re Cuba.I was very pleased with her service
Rosanna_Live Holidays
Travel Direct
7 years ago
Hi Irene, thank you for taking the time to leave us an excellent review! We're thrilled that you are pleased with our service and your travel consultant, Alison, was able to show off her expert knowledge of Cuba! I have passed on your comments to her and she is delighted. Have a a fantastic trip - we're sure you will!
We travelled to cuba with cuba direct. Well organised by the team in London. The two in Havana was very knowledgeable and all the casa's we stayed in were great. From being met at the airport to the...
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Rosanna_Live Holidays
Travel Direct
7 years ago
Thank you for taking the time to leave us this lovely review. We're delighted that you felt your holiday was well organised and were pleased with all the accommodation and services we provided. My sincere apologies that you were not informed that you would be unable to exchange money on the three-day national holiday. Your consultant should have advised you of this and I am looking into why this did not happen. Cuba is a fantastic country and we're thrilled, though not surprised, you agree!
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Trusted Customer
7 years ago
Date de l'achat : 12/11/2016
Ce que Trusted Customer a dit à propos de Travel Direct:
El servicio fue excelente. Todo funcionó como debía. El pasaje hacia y desde Varadero y la Habana con ambos transfers incluidos funcionó súper bien. No me puedo quejar de nada. Gracias
Cuba Direct arranged an amazing holiday for us. Alison was brilliant and everything worked like clockwork when we were there.
All the representatives in Cuba were very helpful and the accommodation...
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Rosanna_Live Holidays
Travel Direct
7 years ago
Thank you for your incredible review! We're thrilled that we were able to arrange such an amazing holiday for you. I've passed on your comments to Alison who is delighted. We hope you will travel with us again soon!
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Trusted Customer
7 years ago
Date de l'achat : 02/01/2017
Ce que Trusted Customer a dit à propos de Travel Direct:
Very good
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Rosanna_Live Holidays
Travel Direct
7 years ago
Thank you for your great review! We're delighted that you think we provide a very good service. I've passed on your comments to the team. We hope you will travel with us again soon!
Travel Direct is a brand and trademark of Live Holidays Limited and is the sister company of CubaDirect®. We are an independent travel operator that specialises in tailor-made holidays and tours. We offer unique trips to off-the-beaten track and exotic destinations. We firmly believe that people must travel - not to escape life, but for life not to escape them.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Travel Direct is a brand and trademark of Live Holidays Limited and is the sister company of CubaDirect®. We are an independent travel operator that specialises in tailor-made holidays and tours. We offer unique trips to off-the-beaten track and exotic destinations. We firmly believe that people must travel - not to escape life, but for life not to escape them.
