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TopQuote Évaluations

https://top-quote.co.uk/

TopQuote is an insurance broker based in Manchester. We aim to help our clients find the right insurance policy for them.

Service

évaluations au cours de la dernière année

Afficher les 386 commentaires

BRIAN

Vérifiée par Feefo

5 years ago

Ce que BRIAN a dit à propos de TopQuote:

Good communication and expanded different policies

Customer Service

TopQuote

5 years ago

Thank you Brian for a great review!

Faith

Vérifiée par Feefo

5 years ago

Ce que Faith a dit à propos de TopQuote:

quick response to query and very helpful

Customer Service

TopQuote

5 years ago

Thank you for a great review!

NATALIE

Vérifiée par Feefo

5 years ago

Ce que NATALIE a dit à propos de TopQuote:

Great customer service

Mauvais

Vérifiée par Feefo

5 years ago

Very good advice and a good policy put in place. Great customer service throughout.

PHILIP

Vérifiée par Feefo

5 years ago

Ce que PHILIP a dit à propos de TopQuote:

Very misleading call and blaggery

I was informed that my current insurance provider had instructed you to amend my policy, that you would be managing it from now on, on their behalf. The insurance provider have said that you should...

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Customer Service

TopQuote

5 years ago

Dear Mr Hemsley, Firstly we would like to express our regret that you have been dissatisfied with your experience with TopQuote. Customer satisfaction is always our priority. We would have welcomed the opportunity to resolve your issues, but we have heard nothing from you. You will have received a letter from Legal & General informing you that TopQuote would be contacting you and also giving you the option for no contact if your preferred. TopQuote offer a non-advised service, providing options so that you can make your own informed choice. We take time and care in listening to your needs and ask questions regarding your health and lifestyle to make sure that all of your information is correct before we submit your application to Legal & General. It seems that since we submitted your application, you have made amendments via your online account which has affected the underwriting of your policy. There is not a £400 cancellation charge attached to your policy. We have tried calling you so that we can help get the issues resolved, but unfortunately we have been unsuccessful. Please give me a call at your earliest convenience so we can resolve the matter to your satisfaction. Kind regards,Ric BattarbeeCustomer Service Manager

Mauvais

Vérifiée par Feefo

5 years ago

Excellent customer service I would recommend it family and friends

Excellent customer service.

Customer Service

TopQuote

5 years ago

Thank you for such a great review!

Mauvais

Vérifiée par Feefo

5 years ago

Excellent

Excellent service. Explained everything. Very impressed

Mauvais

Vérifiée par Feefo

5 years ago

Great service

Very pleased with service, polite helpful and professional

Mauvais

Vérifiée par Feefo

5 years ago

Great customer service

Everything was explained to me .

Peter

Vérifiée par Feefo

5 years ago

Ce que Peter a dit à propos de TopQuote:

Easy process

Great to deal with, fully explained my options and never once put any pressure on me to purchase anything. Have made several follow up calls to make sure everything was in place

Customer Service

TopQuote

5 years ago

Thank you Peter. It's great to see that you have found our service enjoyable and efficient. If you should need any further assistance, please let us know. Also if you have any friends or family who may be interested in speaking with us, please let us know to take advantage of our referrals program.

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