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Thank you for taking the time to share your feedback, though we’re disappointed to hear you weren’t fully satisfied with your experience. In this instance, we carried out 13 viewings and received 6 formal offers — the highest being £11,500 over asking — which reflects strong market interest. When we initially valued your property, our strategy was to position it in a way that would generate strong interest and competitive bidding. This approach is designed to create urgency and maximise the final sale price. While we always offer our professional advice on pricing and marketing, it’s ultimately the market that determines a property’s true value. We always aim to give honest, expert advice, and we’d be happy to discuss this further if you’d like to get in touch.