The official Customer Review page for The Diamond Store - The UK's leading online diamond jewellery specialists.
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évaluations au cours de la dernière année
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Mauvais
6 years ago
Their service was quick and easy and they help you a lot when chatting online I would recommend them to all my family and friends to buy jewellery from them
Évaluations des produits
Date de l'achat : 15/10/2019
0
Partager
AA
Andrei Adamtsuk
6 years ago
Ce que Andrei Adamtsuk a dit à propos de The Diamond Store:
Fast delivery
Évaluations des produits
Date de l'achat : 08/10/2019
0
Partager
BA
Burhan Ahmed
London
6 years ago
Ce que Burhan Ahmed a dit à propos de The Diamond Store:
I am honestly fuming with the purchase, i thought it would be a smooth thing , anyway ordered an engagement ring with a proper known size of my fiancee , the ring looked fine upon arrival , smaller...
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Amber
The Diamond Store
6 years ago
Hi Sam,
Thank you for taking the time to speak with me on the phone just now. I will happily rectify this for you, please let me know if the alternative ring would be acceptable and we can arrange the return.
Rest assured we are always here to help by teleohone or direct email.
Kind regards,
Amber
Amber
The Diamond Store
6 years ago
Hi Sam,
Thank you for taking the time to speak with me on the phone just now. I will happily rectify this for you, please let me know if the alternative ring would be acceptable and we can arrange the return.
Rest assured we are always here to help by teleohone or direct email.
Kind regards,
Amber
BA
Burhan Ahmed
6 years ago
To all the customers of the diamond store, all of us have no control over our luck, things could go wrong when they want to, but what matters is how someone can come up and resolve it , as you can see my upset review above, but the Service Manager Amber, changed the entire bad experience in to great, with her genuine approach to resolve customers issue, i am very impressed how rapidly she has resolved an diamond related issue , comparing High Street Goldsmith , this online experience sets a great standards for amazing customer service. 10/10
Ce que kryz woodhouse a dit à propos de The Diamond Store:
the ring was really nice and it was delivered on the day they said
Évaluations des produits
Date de l'achat : 07/10/2019
0
Partager
IH
Ian Hampton
Manchester
6 years ago
Ce que Ian Hampton a dit à propos de The Diamond Store:
Ring is great but it took 25 days to arrive
Évaluations des produits
Date de l'achat : 09/09/2019
0
Partager
CD
Christopher Dandridge
Chorley
6 years ago
Ce que Christopher Dandridge a dit à propos de The Diamond Store:
You are asked if you won’t to send a message with your purchase, this message was on a credit card size plastic and printed in gold, I was expecting a type written message on a piece of paper,...
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Évaluations des produits
Date de l'achat : 08/10/2019
0
Partager
BW
BARBARA WILLIAMS
Liverpool
6 years ago
Ce que BARBARA WILLIAMS a dit à propos de The Diamond Store:
Service was great from diamond store. However they my want to look at courier they use. I had 3 failed deliveries with dpd I had no phone calls from the driver and when he did finally call he was at...
Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.
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Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.