Taxi2Airport B.V. EN Évaluations

Dear Zuzana, Thank you for taking the time to leave us your feedback. We are terribly sorry to see that you had to wait so long for your driver. We can understand this can be stressing, especially when travelling to the airport. Punctuality is one of our main values and by any means, we want to risk our clients to miss their flight. This is why we have already taken serious action with the driver from your transfer, in order to avoid any kind of situations like the one you unfortunately experienced. We would love if you could give another try, to proof your that this is not the type of service we give to our most valuable customers. This is why, as a gesture of apology we have sent you a discount code. However, if you feel there is anything else that we can do to compensate for the hassle you experienced, please don't hesitate to come back to us. Kind regards, The Taxi2Airport Team

Dear Javier, Thank you for leaving your feedback. We are really sad to see that you had a bad experience with our services. Since we long to provide to our customers the most pleasant taxi experience when booking with us, we would love to solve the issue you experienced as soon as possible. This is why we would like to kindly ask you if you could share privately with us your experience by sending an e-mail at support@taxi2airport.com. Then, we will be able to assist you and compensate you for the 1-star experience you, unfortunately,had with us. Kind regards, The Taxi2Airport

Dear Lynn, Thank you for your comment. We are glad to hear about your good experience with your booking in the Netherlands. We hope you will use our Taxi2Airport services on your future trips. Kind regards, The Taxi2Airport Team

Dear Vijaya, Thank you for taking the time to share with us your experience. We are terribly sorry to see that our service did not fulfil your expectations. We completely understand your frustrations, especially when you booked for a specific type of car which was not provided as promised. Our apologies for this inconvenience. We can assure you that we have already taken serious action with the driver of your transfer, in order to avoid this kind of situations in the future. Also, please note that in order to give you the fairest compensation possible, we have proceeded with the refund of 13 € (which is the difference form the type of car booked compared to the type of car provided). We would also love if you could give us another try, so we canprove you which is the exact excellent service we want to offer to our valuable customers. This is why we have created a discount code for you, which you will be able to redeem in the next booking you create with us. Please accept our most sincere apologiesonce again. If there is anything left that you feel we can do for you to make it better, please don't hesitate to contact us back. Kind regards, The Taxi2Airport Team