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Trinity Insurance Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/talk-to-trinity | Feefo

Afficher les 236 commentaires

C Lamb

7 years ago

Date de l'achat : 31/07/2017

Ce que C Lamb a dit à propos de Trinity Insurance:

FORCES FRIENDLY

Swift, simple and good value. Forces sensitive too!

Sam

Trinity Insurance

7 years ago

Dear Mr Lamb

Thanks so much for leaving feedback, we really appreciate it and are happy to hear you have had such a good experience with us here at Trinity. To thank you for your review, we have popped a letter in the post inviting you to take part in our exclusive Refer a Friend scheme, so keep an eye out for these arriving soon!

Thanks again, we look forward to helping you again in the future.

Sam Strudwick

Contact Centre Manager

Voir l’évaluation intégrale du client

Stuart

7 years ago

Date de l'achat : 31/07/2017

Ce que Stuart a dit à propos de Trinity Insurance:

Would highly recommend them to my work mates. Cheap prices with great range of cover.

Sam

Trinity Insurance

7 years ago

Hi Stuart

Thanks again, we look forward to helping you again in the future.

Sam Strudwick

Contact Centre Manager

Voir l’évaluation intégrale du client

Phillip

7 years ago

Date de l'achat : 31/07/2017

Ce que Phillip a dit à propos de Trinity Insurance:

Waste of time!!

It started off quite helpful and straight forward, and I was told someone will be in touch within 48hrs after submitting my claim. 7 days later I received a call with an update. The insurance company...

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Annabel

Trinity Insurance

7 years ago

Dear Phillip, we are really sorry to hear about the bad experience you have had whilst trying to make a claim on your insurance policy with us here at Trinity. We have recently tried to contact you and would really like to discuss your claim in more detail so that we can see if there is anything we can do to help. Please could you contact us on 01243 817777 or at hello@talktotrinity.com, or let me know a suitable time for someone to give you a call? We will be happy to contact the Claims Handlers on your behalf and see if we can get this sorted. Many thanks,

Voir l’évaluation intégrale du client

D Chhetri

7 years ago

Date de l'achat : 31/07/2017

Ce que D Chhetri a dit à propos de Trinity Insurance:

Excellent customer service. Good value for money.

Sam

Trinity Insurance

7 years ago

Dear Mr Chhetri

Thanks again, we look forward to helping you again in the future.

Sam Strudwick

Contact Centre Manager

Voir l’évaluation intégrale du client

Mauvais

7 years ago

Date de l'achat : 31/07/2017

Trinity customer care

They talked me through the policy and explained what it covered and what the benefits of having it was. They also showed me if anything was to happen the process I would do to claim on my insurance...

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Voir l’évaluation intégrale du client

Tim

7 years ago

Date de l'achat : 01/08/2017

Ce que Tim a dit à propos de Trinity Insurance:

Useful service and readily available

Voir l’évaluation intégrale du client

Mauvais

7 years ago

Date de l'achat : 01/08/2017

Great customer services

Voir l’évaluation intégrale du client

Mauvais

7 years ago

Date de l'achat : 01/08/2017

Good

Reasonable price and good customer service.

Voir l’évaluation intégrale du client

Tom

7 years ago

Date de l'achat : 01/08/2017

Ce que Tom a dit à propos de Trinity Insurance:

Top dog

Very good quick and efficient

Sam

Trinity Insurance

7 years ago

Hi Tom

Thanks again, we look forward to helping you again in the future.

Sam Strudwick

Contact Centre Manager

Voir l’évaluation intégrale du client

Mauvais

7 years ago

Date de l'achat : 02/08/2017

Mediocre.

Not very impressed... not bad but meh.

Annabel

Trinity Insurance

7 years ago

Hi there, thanks for leaving feedback. We are really sorry to hear that you have been disappointed with your experience with us here at Trinity, and we would like to speak with you so that we can ensure you have received the best service possible. We will pop you an email to arrange a callback, but please call us anytime on 01243 817777 and we will be happy to help. We can see you recently made a couple of claims on your policy and we have contacted our Claims Handlers this morning to get an update on this - we are more than happy to run through this with you and make sure everything is ok and as expected. Please let us know if there is anything else we can do to help you. Kind regards,

Voir l’évaluation intégrale du client

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À propos de Trinity Insurance

A member of the Armed Forces Covenant – a promise to our nation that those who serve or have served, and their families, are treated fairly. We offer a wide range of insurance products that are all designed especially for military personnel. We can tailor your cover around your specific circumstances.

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01243817777

Metro House, Northgate, Chichester, West Sussex, PO19 1BE, United Kingdom

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