Ce que Trusted Customer a dit à propos de Suiteness:
Great Job!
The team at Suiteness is very helpful. They answered all my questions thoroughly and promptly!. Looking forward to a great vacation!
1
Partager
Mauvais
7 years ago
Couldn't have been easier
Booking with Suiteness was quick, easy, and handled perfectly. When I had to cancel my reservation and change the date of my stay the concierge service was very helpful providing an immediate...
Lire plus
1
Partager
Mauvais
7 years ago
I would recommend this site again, they were extremely helpful even with changing plans.
1
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
No discount
I didn’t receive the discount for booking 2 consecutive nights. I spoke with a concierge when I was having difficulty with my booking going through.
Cherie
Suiteness
7 years ago
Hi Melanie -
I'm happy to address the confusion as I took a look into your reservation as soon as your review came in. We would offer best available pricing for all of our suites at this time and would not have any additional promotions or discounts on top of anything seen on Suiteness. Any promos would automatically be taken into the price already. It looks like you selected a rate plan and were able to take advantage of the discount that was already added into the total.
I can see how that can be confusing however happy to report that you definitely secured in a lower rate. :-)
Thank you for the feedback and using Suiteness for your upcoming trip. Please let me know if there's anything your 24/7 Concierge team can do for you from questions to dinner recommendations.
Cherie from Suiteness
TC
Trusted Customer
7 years ago
Your website states receive an additional 15 % discount for staying 2 consecutive nights, it doesn’t state that the discount is already reflected in the current rate plan. I feel the wording is misleading and should definitely be cleared up.
Cherie
Suiteness
7 years ago
Hi Melanie -
I see that now, I'm really sorry about that. It is really confusing and I'll send that feedback over to our product team to see how we can make that more apparent.
We include any available discounts or rates into our totals at all times so there's no math to do on your end, and what you agree to on the check-out page is the exact amount getting billed to your credit card bill.
Thank you again for the feedback and really appreciate you using Suiteness. :-)
Cherie
1
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Amazkng price for a last minute booking.. hotel was amazing as well will book again
0
Partager
Mauvais
7 years ago
Top notch - looking forward to my trip!
The booking experience and everyone I’ve interacted with thereafter has been top notch.
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Professional
0
Partager
Mauvais
7 years ago
Great experience
Both website and telephone support were excellent!
0
Partager
Mauvais
7 years ago
Awesome room at the Bellagio!
We had an amazing experience at the Bellagio. The room was unbelievable! The entire experience was seamless and we will be using Suiteness again next month!
0
Partager
TC
Trusted Customer
7 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
