Suiteness is easy to navigate and anytime I have a need or question someone responds quickly!
0
Partager
SP
Stacey Puga
Vérifiée par Feefo
6 years ago
Ce que Stacey Puga a dit à propos de Suiteness:
Worst experience ever!
Worst hotel experience of my life! If I could rate it no stars I would. The room I booked was not the room I received and then was told there was no more suites available. It's called Suiteness for a...
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Jeanna
Suiteness
6 years ago
We always want to find the best solutions for any trip issues and we explored every option we could for your stay. At the time of the original issue, we worked with you to move you to an upgraded location with the increased cost of that being covered in full by Suiteness. The newer property was central and located downtown so parking was a factor in that upgraded option. It is not ideal, however we did recommend low cost parking at & right next to your hotel for a small fraction than the rate you were quoted by the hotel's Front Desk. Understandably, this was an unforeseen cost so when you had decided to move back to your original hotel due to parking, we quickly worked with the hotel to re-book your stay and offered a large refund as compensation for the troubles.
I am so sorry this is not the experience you were looking for and completely understand your frustrations. Thank you so much for your review, and as a small start-up who takes feedback seriously we will work to improve what caused this in the first place for our future guests.
2
Partager
Mauvais
Vérifiée par Feefo
6 years ago
Just the best! Very kind and knowledgeable Concierge. Thank you!
0
Partager
AD
AMY DRIPPS
Vérifiée par Feefo
6 years ago
Ce que AMY DRIPPS a dit à propos de Suiteness:
Easy to use
0
Partager
SF
Sarah Foster
Vérifiée par Feefo
6 years ago
Ce que Sarah Foster a dit à propos de Suiteness:
Easiesthotel booking ever!
They made booking our Vegas trip so easy! Great suggestions on places to stay, answered all of my questions and more.
0
Partager
Mauvais
Vérifiée par Feefo
6 years ago
Clean room
👍 stay ....
0
Partager
Mauvais
Vérifiée par Feefo
6 years ago
First class concierge communication!
So far so good. The website was easy to use and the followup from the Suiteness concierge was timely and informative. If everything goes well with the hotel suite when we arrive I will be using...
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
