Ce que Trusted Customer a dit à propos de Suiteness:
The experience was smooth. Spoke with a representative who answered my queries.
3
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
I've used Suiteness a few times and it is a simple process. I will definitely use again.
2
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Overcharged and double billed
I was over charged in addition to being double billed for this particular stay even after telling the desk clerk that I had prepaid for the room and I ve spent the day dealing with it. Not a great...
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Alexandria Fields
Suiteness
8 years ago
Hi Corey,
Thank you so much for bringing this to our attention. I am so sorry that you were double charged by the hotel, that should never have happened! I want to assure your issue has been addressed with the hotel team to ensure it does not happen again and an immediate refund was issued to you on the day of the event reflecting the lowest rate available. I have also reached out to you personally to confirm this issue was resolved to your liking and do hope that you will let us make it up to you on a future trip.
If there is anything else I can do to help please don't hesitate to reach out at 415-857-2359.
Alexandria
Suiteness Concierge Team
2
Partager
Mauvais
8 years ago
Helpfull responsive and curtious
Not only did I ask a ton of questions I cancelled rooms and re booked at different hotel. They were very polite and help full through the entire process. 5 starrs
2
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Awesome and friendly
Friendly staff, and very helpful.
2
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Great customer service!!!
Great customer service!!!! The representatives are always kind and helpful to my needs!!!!! Whenever there is a problem, a representative return my call right away!!!! I always experience excellent...
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1
Partager
Mauvais
8 years ago
Will use Suiteness again. Soon.
Better than advertised. Quick turnaround, low pricing by comparison, and a personal touch assigning a great concierge to each reservation (shout-out to Kate, she’s been awesome).
1
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Suiteness found my family a sweet place to stay.
They helped me solve the answer to how to find a place in San Francisco with enough room for four where our whole family would be comfortable and have their own space. I was incredibly excited and...
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1
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
