Very quick delivery and good communication, initially ordered the wrong size bracelet, exchanged for the correct size within a week, excellent service.
items arrived quickly but will not be useing steffans again was very dissapointed with the dirty pandora items i purchased
Steffans
Steffans
14 years ago
The Pandora beads, clips and safety chain are made from 925 sterling silver, some with 14ct gold detailings and some solid 14ct gold. The silver beads are all rhodium plated. The rhodium plating is a coating that helps prevent against the sterling silver tarnishing, which is a natural reaction with the oxygen. The rhodium finish can sometimes appears to be darker that expected and can leave the product not looking as shiny as the dispay picture that you may have seen on steffans.co.uk. In the unlikely even that a product isn't up to the standards you expected then we will have no hesisitation in exchanging it for you or offering you a full refund within our returns period. We pride ourselves on our service at Steffans and do our upmost to uphold this to all our customers.
The Steffans Internet Team
Despite my comments below my contact with Steffans was excellent: both by email and phone. This prompt and polite service would encourage me to use the site again. I had to remind them to give me...
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Steffans
Steffans
14 years ago
The January sale that was present on steffans.co.uk earlier this year was the first online sale Steffans have ever held. We received an overwhelming response, but unfortunately encountered a few problems, but did our upmost to deal with them as efficiently as possible. We apologise for any inconveniences this may have caused but we always do our upmost to offer top quality service to all our customers.
The Steffans Internet Team.
Évaluations des produits
Date de l'achat : 11/02/2012
0
Partager
Mauvais
Vérifiée par Feefo
14 years ago
Delivery and service excellent
Évaluations des produits
Date de l'achat : 15/03/2012
0
Partager
Mauvais
Vérifiée par Feefo
14 years ago
Very helpful when I was experiencing difficulty with order on web-site.
Évaluations des produits
Date de l'achat : 17/03/2012
0
Partager
Mauvais
Vérifiée par Feefo
14 years ago
Delivery could have been a little quicker - took over a week to come.
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
