Under staffed by their own admission and too busy to get back to you. Took me the best part of 3 weeks and many phone calls to sort an incorrect order out. This company have slowly gone downhill over...
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Somerset Camping
Somerset Camping
11 years ago
Very sorry you have had this experience, we have looked into the reasons behind such an unacceptable delay and put procedures in place to prevent such a delay recurring.
After several e-mails and phone calls someone actually did what they said they would. What took a week should have been minutes.
Once the order was placed the rest was easy. Postage a tad high too.
Initial order was one parcel short, but a quick phone call & mistake identified with additional piece sent out asap. Extremely quick delivery. Very shoot
Somerset Camping
Somerset Camping
11 years ago
Thanks for the feedback and sorry about being a parcel short but I'm glad that you're happy with the tent. The time it take to erect the tent will only get quicker as you become more experienced erecting it.
Our tent was delivered within 48 hours and in a one hour time slot. Very impressed with the service and unbeatable price. No delivery charge - excellent!!
Somerset Camping
Somerset Camping
11 years ago
Thanks for the feedback and I'm glad you've found a tent thats right for you.
Unbeatable prices on quality Vango, Khyam, Coleman and many more tents. Our huge range includes Vango Aspen, Vango Beta, Vango Diablo and prices start from as little as ã20!
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Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Unbeatable prices on quality Vango, Khyam, Coleman and many more tents. Our huge range includes Vango Aspen, Vango Beta, Vango Diablo and prices start from as little as ã20!
