Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Silver by Mail Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

TC

Trusted Customer

Canterbury

9 years ago

Ce que Trusted Customer a dit à propos de Silver by Mail:

What I wanted at a price I liked

They were exactly what I wanted as they more or less matched a necklace II had been given but didn't know where it can from.

Date de l'achat : 02/08/2016

0

TC

Trusted Customer

Crewe Green

9 years ago

Ce que Trusted Customer a dit à propos de Silver by Mail:

I love Silver

I have been using "Silver" for around 10 years and have never been disappointed. The items always arrive quickly and are of very good quality. I am often able to purchase items that are fairly unique...

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Évaluations des produits

Date de l'achat : 02/08/2016

0

TC

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de Silver by Mail:

Excellent service by Silver by Mail

Pleased with my purchases

Évaluations des produits

Date de l'achat : 31/07/2016

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Mauvais

9 years ago

Not been disappointed yet

Fast service, nice reasonably priced jewellery with a chocolate treat.

Évaluations des produits

Date de l'achat : 20/08/2016

0

TC

Trusted Customer

Cleveleys Lancashire

9 years ago

Ce que Trusted Customer a dit à propos de Silver by Mail:

Excellent service by Silver by Mail

Always excellent service. That's why I keep coming back

Date de l'achat : 03/09/2016

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Mauvais

9 years ago

Quick delivery, pleasant and helpful person on the phone. Presentation of g...

Quick delivery, pleasant and helpful person on the phone. Presentation of gift box and the quality of earrings for the price.

Évaluations des produits

Date de l'achat : 05/09/2016

0

TC

Trusted Customer

Jarrow

9 years ago

Ce que Trusted Customer a dit à propos de Silver by Mail:

will use again.

Excellent service and product. Value for money.

Évaluations des produits

Date de l'achat : 29/07/2016

0

Mauvais

9 years ago

Lovely earrings

Unusual, stylish and well made earrings, I bought them as a gift and I liked the silver earrings with some gold. The person I bought them for was delighted with them.

Date de l'achat : 18/08/2016

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TC

Trusted Customer

Herne Baty

9 years ago

Ce que Trusted Customer a dit à propos de Silver by Mail:

Good Service

Although I found the product unsuitable , the service and refund procedure was very good

Évaluations des produits

Customer Service

Silver by Mail

9 years ago

Dear Mr Newbury,

Thank you for your feedback. We apologise that you were not happy with the item purchased from us and note that we provided you a refund. Please be advised that should you require any specific colouring when purchasing natural stones, our customer services will be happy to assist you in discussing the current stock with you. We hope that you will be satisfied with future purchases.

Kindest Regards
Pip @ Silver by Mail

Date de l'achat : 03/08/2016

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Mauvais

9 years ago

I do not think your 'sale' products are the same quality as advertised.

I bought the above Keishi Pearl Necklace for my Granddaughter but on examining it carefully noticed two pearls near the clasp had holes drilled into them. Is the reason these pearls were in your...

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Customer Service

Silver by Mail

9 years ago

Dear Mrs Rose,

Thank you for your feedback. Please be advised that providing the highest quality jewellery is of utmost importance to us and all items in our Sale are items that have been discontinued by our suppliers and as a result have limited stock levels that cannot be replenished. We sincerely apologise that you have experienced a problem with the items purchased from us. If you could contact customer services regarding the two items that you have been unhappy with, they will be able to assist you further with this matter.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297
contactus@silver.uk.com

Évaluations des produits

Customer Service

Silver by Mail

9 years ago

Dear Mrs Rose,

Thank you for your feedback. Please be advised that providing the highest quality jewellery is of utmost importance to us and all items in our Sale are items that have been discontinued by our suppliers and as a result have limited stock levels that cannot be replenished. We sincerely apologise that you have experienced a problem with the items purchased from us. If you could contact customer services regarding the two items that you have been unhappy with, they will be able to assist you further with this matter.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297
contactus@silver.uk.com

Date de l'achat : 15/08/2016

0

Silver by Mail Évaluations

Sparkling Solitaire StudsPlus d'avis sur ce produitVoir le site Web du produit

Storm BraceletPlus d'avis sur ce produitVoir le site Web du produit

Lucky Beads Bracelet (Blue Agate)Plus d'avis sur ce produitVoir le site Web du produitI've not worn this yet but I love the colour - would work well with black or white.

Lucky Beads Bracelet (Prehnite)Plus d'avis sur ce produitVoir le site Web du produit

Lucky Beads Bracelet (Rose Quartz)Plus d'avis sur ce produitVoir le site Web du produitI wear this all the time; it goes with so many of my wardrobe clothes

Lucky Beads Bracelet (Fluorite)Plus d'avis sur ce produitVoir le site Web du produitVery stylish and people comment on it all the time

Sparkling Solitaire StudsPlus d'avis sur ce produitVoir le site Web du produitLiked my free gift it was lovely

Silver Spiral EarringsPlus d'avis sur ce produitVoir le site Web du produit

Perle Nuit EarringsPlus d'avis sur ce produitVoir le site Web du produit

Pearl Lamp EarringsPlus d'avis sur ce produitVoir le site Web du produitLovely quality and design.

Sparkling Solitaire StudsPlus d'avis sur ce produitVoir le site Web du produitso good daughter has claimed them.

Barley Cove BraceletPlus d'avis sur ce produitVoir le site Web du produit

White Cove BraceletPlus d'avis sur ce produitVoir le site Web du produit

Turquoise Bay BraceletPlus d'avis sur ce produitVoir le site Web du produitAs a personal preference the colour and appearance of the turquoise was rather uniform and "artificial" looking, I wanted a more irregular, blue stone with some chalkiness.

Keishi Pearl NecklacePlus d'avis sur ce produitVoir le site Web du produitDo not think your 'Sale' products are the same quality as in your Catalogue as the Keishi Pearl Necklace had holes drilled in the side of two pearls near the clasp.

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?