Silver by Mail Évaluations

Dear Mrs Montgomery,

Thank you for your feedback. We note from our records that you have been refunded for this item and hope that you were satisfied with this outcome. We would like to apologise that you were dissatisfied with this item and acknowledge that although we provide item sizes on our website, it would be beneficial for customers to have a reference for this. Thank you for drawing this to our attention; we can confirm that we are in the process of forming a solution so that customers are further informed of sizing before purchasing.

Kindest Regards
Pip @ Silver by Mail

Dear Dr McDonald,

Thank you for your feedback. We sincerely apologise that you have experienced a problem with the Solar Earrings purchased from us. We note, from our records, that you have not contacted us regarding this matter. If you could contact customer services on 0345 307 3297 or email contactus@silver.uk.com one of our representatives would be happy to assist you in looking to rectify this matter. Once again we apologise for this matter and look forward to hearing from you.

Kindest Regards
Pip @ Silver by Mail