It is so disappointing to learn the hotel did not meet your expectations. All of the hotels we feature are graded under the Italian star rating system and this hotel is only available to book on a half board basis, so I am so sorry you found the food was not of the standard you had expected. I have asked our Resort Manager to enquire whether there is a new chef or a change of management, as previous feedback has been positive and we will continue to monitor any other comments we receive.
Date de l'achat : 08/07/2017
0
Partager
MT
Mr Tunstall
Vérifiée par Feefo
9 years ago
Ce que Mr Tunstall a dit à propos de Sardinian Places:
everything was well organised
No problem with anything
Évaluations des produits
Date de l'achat : 12/08/2017
0
Partager
MP
Mrs Potts
Vérifiée par Feefo
9 years ago
Ce que Mrs Potts a dit à propos de Sardinian Places:
Service of Sardinian Places rep for our week on Costa Rey was very poor. He left a welcome bag and information on our LAST full day in the resort.
The rep for our stay in Alghero was fantastic hence...
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Helen Jack
Sardinian Places
9 years ago
Thank you for your comments about our representatives in Sardinia. I am very surprised at your comments about Eliott, our rep in the south as the feedback we receive about him is excellent. I have asked him to confirm the reason he did not visit you and will email you separately once I hear from him. I am glad you found Karen, who reps our Alghero properties, helpful and have let her know of your appreciation.
Évaluations des produits
Date de l'achat : 05/08/2017
0
Partager
MP
Mrs Price
Vérifiée par Feefo
9 years ago
Ce que Mrs Price a dit à propos de Sardinian Places:
The staff when booking were excellent - very helpful and knowledgable. Our Rep in Sardinia was lovely and also very helpful. We had a fabulous holiday in a wonderful villa.
Date de l'achat : 22/07/2017
0
Partager
MG
Mrs Griffiths
Vérifiée par Feefo
9 years ago
Ce que Mrs Griffiths a dit à propos de Sardinian Places:
The booking process was simple and efficient. I would recommend Sardinian places.
Évaluations des produits
Helen Jack
Sardinian Places
9 years ago
I am pleased you enjoyed your stay at Villa Barranch. The electricity infrastructure in Sardinia is not as robust as that in the UK and often if several appliances are being used at once, this can trip the supply. It is likely the air conditioning being used more frequently due to the extreme heat, may have put additional strain on the supply for the villa and I am sorry for any inconvenience.
Please also accept my apologies for the wait you experienced when collecting your car from Hertz at Olbia. We are aware of the matter and we have been working with them to try and ensure this is not repeated.
It was such a pleasure to leave everything up to someone else in the arrangement of our holiday! All the staff at Sardinian Places were so helpful, friendly and polite and we even had a...
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Évaluations des produits
Helen Jack
Sardinian Places
9 years ago
Lu Lioni is certainly a favourite with our customers so I am pleased you enjoyed your stay there. So glad you also found our service both in the UK and Sardinia of a good standard.
Date de l'achat : 22/07/2017
0
Partager
MC
Mr Chamberlain
Vérifiée par Feefo
Market Drayton
9 years ago
Ce que Mr Chamberlain a dit à propos de Sardinian Places:
The booking team were very efficient however the accommodation etc was very disappointing
Évaluations des produits
Helen Jack
Sardinian Places
9 years ago
I am sorry you were disappointed with the overall standard of the villa.
It is part of our "simple" collection of properties, which we describe as being furnished with the emphasis on holiday living. The kitchen facilities are usually basic but generally the outside facilities are the main attraction. Having said this, all properties should be clean on arrival and I apologise you found some dirty crockery and cutlery.
Karen, our rep has worked for us for several years so it is disappointing you felt she seemed disinterested. I am certain this was not her intention but I will let her know of your observations.
We have many years of experience in providing holidays to Sardinia – the heart of the Mediterranean. With our wide range of accommodation and expert staff knowledge we’re on hand to help you choose the perfect holiday in the sun.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
We have many years of experience in providing holidays to Sardinia – the heart of the Mediterranean. With our wide range of accommodation and expert staff knowledge we’re on hand to help you choose the perfect holiday in the sun.
