Merchant Logo

Santa's Lapland Évaluations

Évalué
Exceptionnel
Service
4.8
/5
Produit
4.5
/5

5

4

3

2

1

66

2

3

0

1

72

évaluations au cours de la dernière année

Afficher les 312 commentaires
CA
Caroline
1 day ago
Date de l'achat : 16/08/2025
Ce que Caroline a dit à propos de Santa's Lapland:
Booking experience
Bill who we spoke to on the phone was extremely helpful and informative giving a breakdown of what is included and the itinerary of the adventure.
Merchant Logo
Atlanta
Santa's Lapland
17 hours ago
Thank you for your kind feedback! We're so glad to hear that Bill was able to provide such helpful and informative guidance. It's great to know the breakdown and itinerary gave you a clear picture of the adventure ahead. If you have any other questions or need further details, feel free to reach out! - Atlanta
0
Partager
Mauvais
2 days ago
Date de l'achat : 11/08/2025
Telephone was answered quickly and consultant was very knowledgeable. Whole process was very smooth
Merchant Logo
Atlanta
Santa's Lapland
17 hours ago
We are so glad to hear you had a smooth and easy booking process! Have a great trip. - Atlanta
0
Partager
PA
Paul
17 days ago
Date de l'achat : 29/07/2025
Ce que Paul a dit à propos de Santa's Lapland:
A very good clear and understanding service.
Merchant Logo
Katie
Santa's Lapland
6 days ago
Hello Paul, Thank you for leaving us with this amazing review. Have a magical time in Lapland! - Katie
0
Partager
SU
Susan
Liverpool
20 days ago
Date de l'achat : 25/07/2025
Ce que Susan a dit à propos de Santa's Lapland:
Very helpful lady
Easy to book, helpful knowledgeable lady
Merchant Logo
Katie
Santa's Lapland
6 days ago
Hello Susan, Thank you for your wonderful 5-star review. Wishing you a magical trip! - Katie
0
Partager
CO
Colin
Maldon
1 month ago
Date de l'achat : 09/07/2025
Ce que Colin a dit à propos de Santa's Lapland:
Great customer service
Amy was able to make sense of my accommodation requirements, without sounding like I as expecting too much. Great service.
0
Partager
ST
Stacie
1 month ago
Date de l'achat : 30/06/2025
Ce que Stacie a dit à propos de Santa's Lapland:
So helpful in everyway. Answered any questions I have.. Alice has gone above and beyond for our trip.
0
Partager
CA
Carolyn
Australia
2 months ago
Date de l'achat : 30/05/2025
Ce que Carolyn a dit à propos de Santa's Lapland:
Booking Streamlining
Everyone was very friendly and helpful. But the information required by a phone call could easily have been given online.
Merchant Logo
Katie
Santa's Lapland
2 months ago
Hello Carolyn, Thank you for your kind words about our team – we’re really pleased to hear you found everyone friendly and helpful. We also appreciate your feedback about the booking process. We’re always looking for ways to improve and make things as convenient as possible, so your comments about providing more information online are very helpful. We’ll certainly take this on board as we continue to enhance the experience. - Katie
0
Partager
PA
Paul
2 months ago
Date de l'achat : 27/05/2025
Ce que Paul a dit à propos de Santa's Lapland:
Easy booking process
Agent was very knowledgeable gave me all the information i needed. Explained all options.
0
Partager
GE
Georgie
Australia
2 months ago
Date de l'achat : 21/05/2025
Ce que Georgie a dit à propos de Santa's Lapland:
Excellent customer service
Guy from Santa’s Lapland was incredibly lovely and helpful in finalising my booking. He was wonderful to deal with.
Merchant Logo
Katie
Santa's Lapland
2 months ago
Hi Georgie, Thank you for your wonderful review and kind words regarding our destination expert, Guy. We really appreciate you taking your time to leave us with this fantastic review! Wishing you an amazing trip! - Katie
0
Partager
Mauvais
2 months ago
Date de l'achat : 21/05/2025
Very positive booking experience
Jess was very helpful with our booking. She was very knowledgeable on the resort and accommodation. When I had a special request she went off to enquire and rang me back when all was sorted. ...

Tout lire
Merchant Logo
Katie
Santa's Lapland
2 months ago
Hi there, Thank you so much for your kind review! We're thrilled to hear you had a positive booking experience and that Jess was able to assist you so thoroughly. It's great to know her knowledge and follow-up made a difference, and that the post-booking information was clear and helpful. We truly appreciate your feedback and look forward to welcoming you! - Katie
0
Partager
À propos de Santa's Lapland
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.
Tout lire
Nelson House, 55 Victoria Road, Farnborough, Hampshire, GU14 7PA, United Kingdom
Award

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.

Pourquoi faire confiance aux avis de Feefo?

À propos de Santa's Lapland
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.