Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Romans Commentaires | Commentaires sur le service à la clientèle pour https://www.feefo.com/reviews/romans | Feefo

Afficher les 1,978 commentaires

Mauvais

11 years ago

Date de l'achat : 14/07/2013

Helpful and very polite staff, took me through the whole process with a dedicated team…

Helpful and very polite staff, took me through the whole process with a dedicated team member to follow up once the offer had been made. Although not the cheapest, would use them again.

Romans

11 years ago

Thank you for taking the time to provide feedback on the team at Windsor, it really is appreciated and I shall enjoy sharing it with the team. I sincerely hope we may be of service again in the future. Tony Gibson Director, Residential Sales

Voir l’évaluation intégrale du client

Mauvais

11 years ago

Date de l'achat : 14/07/2013

Good but rather expensive!

Romans

11 years ago

I really appreciate your review and can only say that our fee does reflect the service we offer. If you need any help or advice in the future, please feel free to contact me. Mark Wright Regional Manager, Residential Sales mwright@romans.co.uk 01344 404705

Voir l’évaluation intégrale du client

Mauvais

11 years ago

Date de l'achat : 14/07/2013

Excellant service

Romans

11 years ago

I would like to thank you for using Romans Tilehurst to sell your home and for your kind comments regarding the excellent service you received. If you ever consider a move again in the future we would welcome the opportunity of looking after you once again. Regards Jon Roberts Director Residential Sales

Romans

11 years ago

. Jon Roberts Director Residential Sales

Voir l’évaluation intégrale du client

Mauvais

11 years ago

Date de l'achat : 14/07/2013

Romans were fantastic from start to finish with the sale of my house. Mike in…

Romans were fantastic from start to finish with the sale of my house. Mike in paticular was excellent, he sold my house in 5 days. Would highly recommend them to anyone.

Voir l’évaluation intégrale du client

Mauvais

11 years ago

Date de l'achat : 14/07/2013

Can't praise the Caversham branch enough, polite, punctual and most importantly they sold my house…

Can't praise the Caversham branch enough, polite, punctual and most importantly they sold my house quickly at a price way above my expectations!

Romans

11 years ago

Thank you for your comments regarding your sale through Romans Caversham office. I was pleased to read we achieved an even stronger price than you expected for your home. If you ever require our assistance again please do not hesitate to contact us as we would welcome the opportunity of looking after you once more. Regards Jon Roberts Director, Residential Sales.

Romans

11 years ago

. Jon Roberts Sales Director.

Voir l’évaluation intégrale du client

Mauvais

11 years ago

Date de l'achat : 14/07/2013

Amy and her team were great. However, Romans may do we'll to review their conveyancing…

Amy and her team were great. However, Romans may do we'll to review their conveyancing sub-contractor, who seemed to have managed to slow things down unnecessarily.

Romans

11 years ago

Thank you for your comments regarding Amy and the sales team at Tilehurst. I am sorry for any problems experienced relating to the conveyancing sub-contractor and I will review the situation immediatley. Customer service is always very important to us and we are always looking at ways to improve our service further. Thank you for your business and if you ever wish to move in the future we would welcome the opportunity of assisting you once again when you are ready. Regards Jon Roberts Director Residential Sales

Voir l’évaluation intégrale du client

Mauvais

12 years ago

Date de l'achat : 03/06/2013

I was very satisfied with all aspects of the service from Romans. I found it especially…

I was very satisfied with all aspects of the service from Romans. I found it especially useful that they kept in regular contact with myself and the buyers and made sure that we were all aware of...

Tout lire

Romans

11 years ago

Thank you for taking the time to provide feedback on the service you received from the team at Wokingham. It is appreciated and I hope we may be of service again in the future. Tony Gibson, Director, Residential Sales.

Voir l’évaluation intégrale du client

Mauvais

12 years ago

Date de l'achat : 03/06/2013

This is the second liaison we have had with Romans- both of which have been…

This is the second liaison we have had with Romans- both of which have been good experiences. In particular their move manager Natalie was excellent in keeping us updated at all times

Romans

11 years ago

I was delighted to learn that this is the second time we have been able to be of service to you and to read your positive feedback. Thank you and I hope we may be of service for the third time at some point in the future. Tony Gibson, Director, Residential Sales.

Voir l’évaluation intégrale du client

Vous n'avez pas reçu d'invitation pour un avis?

À propos de Romans

Romans – Award winning Estate Agency and Lettings Agency. With almost 30 years’ experience in Berkshire, Buckinghamshire, Hampshire, Middlesex, Oxfordshire and Surrey, we offer expert help with all your property needs – from selling or letting your property to helping you find your perfect home to buy or to rent.

Tout lire

01344 753218

Crowthorne House, Nine Mile Ride, Wokingham, Berkshire, RG40 3GZ, United Kingdom

Soutien à la clientèle

Pourquoi faire confiance aux avis de Feefo?