Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Rointe UK Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Mauvais

Vérifiée par Feefo

4 years ago

Quick delivery. Have since ordered and had delivered the same heater as pleased with first one.

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

Mauvais

Vérifiée par Feefo

4 years ago

Easy enough to register the product.

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

Mauvais

Vérifiée par Feefo

4 years ago

Phone app makes the WiFi radiators very frustrating.Could be so much better

Phone app is so frustrating such a easy thing for Rointe to change just look at the reviews on App Store. Very disappointed as spent a lot of money on 6 radiators

Customer Service

Rointe UK

4 years ago

Good afternoon! Thanks for trusting Rointe, we are sorry to read your comment so we have forwarded your comment to the Support team, they will contact you as soon as possible. If you do not receive an e-mail within 48h please send an e-mail to support@rointe.co.uk

1

AN

Andrew Newton

Vérifiée par Feefo

4 years ago

Ce que Andrew Newton a dit à propos de Rointe UK:

First class service

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

Mauvais

Vérifiée par Feefo

4 years ago

Great product

Great product. Very easily fitted, controlled, cleaned and operated.

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

JE

jeanie

Vérifiée par Feefo

4 years ago

Ce que jeanie a dit à propos de Rointe UK:

Excellent customer service

Very good customer service, professional and efficient

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

VI

vicar

Vérifiée par Feefo

Bedfont, Feltham

4 years ago

Ce que vicar a dit à propos de Rointe UK:

Great product, easy to use website

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

Mauvais

Vérifiée par Feefo

4 years ago

very smart heater.

the info for the purchase of a heater was easy and well informed.the tech info was easy to understand. the heater is well made and stylish and will be an asset to the house.

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

DA

davemc

Vérifiée par Feefo

4 years ago

Ce que davemc a dit à propos de Rointe UK:

Kyros 11 Rad - An eco-warrior!

Excellent products - quite and super economical. Would recommend. Using the Kyros rad in a new Garden room doubling as an office and it's perfect for the job!

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

2

TJ

tjozanne

Vérifiée par Feefo

4 years ago

Ce que tjozanne a dit à propos de Rointe UK:

I entered a question regarding the time keeping on my radiators on your chat line. I did get a responce and asked to hold. After 10 minutes of waiting i had to go out and rang off. I am still...

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Customer Service

Rointe UK

4 years ago

Good morning! Our team is working on your case and they will get back to you. If you need further assistance please contact us by phone or e-mail.

0

Rointe UK Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?