Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Rointe UK Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

KS

kszydlo

Vérifiée par Feefo

4 years ago

Ce que kszydlo a dit à propos de Rointe UK:

Very good service. Well done.

I’m really happy. Very good service. I can recommend it for anyone! Well done.

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

Mauvais

Vérifiée par Feefo

4 years ago

Just a problem with programming. If I intervene, for instance if I turn the temperature up, why doesn’t the programming return to normal at the next change? I have to remember to put it back to...

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Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. If you need further assistance with your product or programming you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

Mauvais

Vérifiée par Feefo

4 years ago

Great Buy

The product speaks for itself. We are delighted with the heat and the ease of installation and the user experience. Will recommend this product range.

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

AL

alfdunn123

Vérifiée par Feefo

Preston

4 years ago

Ce que alfdunn123 a dit à propos de Rointe UK:

Excellent service

Radiator working well, solved our problem. Prompt delivery. Even though I made a mistake in ordering two units instead of only one they were very helpful in guiding me how to return one and get my...

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Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

DV

David Voigts

Vérifiée par Feefo

4 years ago

Ce que David Voigts a dit à propos de Rointe UK:

Quick service and free delivery. The product has exceeded expectations.

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

DJ

djdiscsuk

Vérifiée par Feefo

4 years ago

Ce que djdiscsuk a dit à propos de Rointe UK:

Superb Heater would recommend this to anyone

Excellent heater and eco friendly, does exactly what we needed it to do in our new extension, product well packaged with an easy fitting template

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

Mauvais

Vérifiée par Feefo

4 years ago

Simple and easy experience throughout

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

Mauvais

Vérifiée par Feefo

4 years ago

My parents inherited a heater in the flat they have moved into which started to leak oil. I called Rointe with the serial number and they confirmed it was still under guarantee and they would...

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Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. We're delighted you're happy with your Rointe heating system but apologise for the fault with your heater. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

Mauvais

Vérifiée par Feefo

4 years ago

Took a while for heater to arrive. On arrival there was a crack near the control panel. Replaced in a week.

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. We apologise for the delay in delivery and for the fault, but we trust this is now sorted for you? If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

Mauvais

Vérifiée par Feefo

4 years ago

Good service

0

Rointe UK Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?