Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Rointe UK Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 2,649 commentaires

Verified Customer

Vérifiée par Feefo

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

a phone back was not as quick as I was lead to believe.

Mauvais

Vérifiée par Feefo

8 years ago

Product is very good

Registering on line a bit of a pain still not sure if I've done it right !!!

Rointe UK

8 years ago

Thanks for your comments and feedback. We appreciate that the online product registration is difficult and this is something we are working on to improve. I can confirm however, that you have one product registered successfully with us.

If you need any further help, please don't hesitate to contact us on 0203 321 5929.

Kind Regards,
Rointe UK team

Verified Customer

Vérifiée par Feefo

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

clear website easy to understand.

Rointe UK

8 years ago

Thank you for your feedback! I will pass your comments onto our web team.

Kind Regards,

Rointe UK team

Mauvais

Vérifiée par Feefo

8 years ago

Previous/existing customer - First time App user

Excellent product yet again from Rointe. First time use of the App and the setting up wasn't all plain sailing, but perseverance and sticking with it and I got there in the end. Online videos were...

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Rointe UK

8 years ago

Thank you for your review. We appreciate that you have taken the time to leave us some feedback. We're glad the videos helped with Rointe Connect, however I will pass your comments regarding set up onto our App team for review when new updates are launched.

Kind Regards,

Rointe UK team

Mauvais

Vérifiée par Feefo

8 years ago

Would recommend, easy to understand manual, good quality product.

Rointe UK

8 years ago

Thank you for your comments.

Kind Regards,

Rointe UK team

Verified Customer

Vérifiée par Feefo

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

Fantastic radiators

Very quick and efficient. Easy to order

Verified Customer

Vérifiée par Feefo

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

Good change for us

very pleased with our heaters, easy to use, set and alter. Working out to be far more economical than the old storage heaters. Look clean and slim-line

Rointe UK

8 years ago

Thank you very much for your feedback. We appreciate our customer comments and if we can be of any assistance, just let us know.

Thanks,

Rointe UK team

Verified Customer

Vérifiée par Feefo

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

A very good and efficient product. Helpful support staff.

Rointe UK

8 years ago

Thank you very much for your review! If we can help further, please don't hesitate to contact us.

Kind Regards,

Rointe UK team

Verified Customer

Vérifiée par Feefo

Bournemouth

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

Only one complaint.How can the rointe guarantee be registered if the purchaser has no computer or like me not very conversant with all that can be done on line.The product is performing well and we...

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Rointe UK

8 years ago

Good Afternoon John,

Thanks for your review. I apologise, we have had some technical difficulty with our website.

I have sent you an email. Please could you respond to me?

Kind Regards,

Laura - Rointe Marketing Team

Verified Customer

Vérifiée par Feefo

BOURNEMOUTH

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

I HAVE NOT BEEN ABLE TO REGISTER MY PURCHASE ON LINE AS i AM NOT VERY GOOD AT WORKING A COMPUTER A SIMPLE PRE PAID CARD ON WHJCH I COULD RECORD THE SERIAL NOS WOULD DO THE JOB. wHAT CAN I DO NOW ?

Rointe UK

8 years ago

Thanks for your feedback. I'm so sorry you're having trouble registering your product. We are experiencing some technical difficulty with our website at the moment. I've checked our system and can tell you that you have registered your product successfully. I hope this helps?

Thanks,
The Rointe UK team

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