Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Rointe UK Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Verified Customer

Vérifiée par Feefo

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

Installation template not accurate

Good customer service. However the template for drilling the holes on the wall was not accurate and as a result I had to drill further holes.

Rointe Heating UK

Rointe UK

8 years ago

Thank you for your comments. I will pass your feedback regarding the template onto the Product & Quality Team.

If there's anything else we can do to assist, please let us know.

Kind Regards,

The Rointe UK team

Mauvais

Vérifiée par Feefo

8 years ago

Very neat radiators.

I bought the radiators via a company on the internet and I'm very pleased with how they look. I have not had to have them on as yet - it has been too warm!

Verified Customer

Vérifiée par Feefo

EASTBOURNE

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

registration hiccup resolved !!

I recently purchased 3 Rointe Kyros radiators via my electrician and was very pleased with the construction and look of these modern radiators which have replaced my old storage radiators. obviously...

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Rointe Heating UK

Rointe UK

8 years ago

Thank you so much for your comments. We really appreciate the time you've taken to leave us your feedback. We're so pleased you are happy with the Kyros radiators, but if there's anything we can do to help in the future, please don't hesitate to contact us.

Kind Regards,
The Rointe UK team

Verified Customer

Vérifiée par Feefo

Abingdon.

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

Couldn’t register product, needed to ring, Ruben dealing with it.

Rointe Heating UK

Rointe UK

8 years ago

Thanks for your feedback. We're sorry you've had problems with registering your product. Ruben will contact you when this has been successfully done. If there's anything else we can help you with, please don't hesitate to contact us.

Kind regards and apologies for any inconvenience.

The Rointe UK team

Mauvais

Vérifiée par Feefo

8 years ago

Great service; great product

I had a combi boiler installed this year thus losing my hot water tank in the airing cupboard. Almost immediately I felt the loss & started searching for a small heater to replace it. First we...

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Rointe Heating UK

Rointe UK

8 years ago

Thanks so much for your comments. We appreciate the time you've taken to leave us your feedback. If we can help you with anything further, please don't hesitate to contact us.

All the best,
The Rointe UK team

Verified Customer

Vérifiée par Feefo

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

YES VERY GOOD PRODUCTBUT DUFFICULT FINDING PRODUCT REF NO AND SERIAL NO ALSO DIFFICULT REGISTRTION PROCESS

Rointe Heating UK

Rointe UK

8 years ago

Thanks for your feedback. We're sorry you're having trouble registering your product. We are aware of the issues with this process and working to improve them.

If you are still having issues, there are 2 ways in which we can help:

a) Use our step by step guide here: https://rointe.co.uk/register-product-guide/

b) Give us a call on 02033215929 and we'll be happy to help

Kind Regards,

The Rointe UK team

Mauvais

Vérifiée par Feefo

8 years ago

Registration process too complicated

Rointe Heating UK

Rointe UK

8 years ago

Thanks for your feedback. We're sorry you're having trouble registering your product. We are aware of the issues with this process and working to improve them.

If you are still having issues, there are 2 ways in which we can help:

a) Use our step by step guide here: https://rointe.co.uk/register-product-guide/

b) Give us a call on 02033215929 and we'll be happy to help

Kind Regards,

The Rointe UK team

Verified Customer

Vérifiée par Feefo

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

Great service and products

Verified Customer

Vérifiée par Feefo

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

Service

Very good service

Verified Customer

Vérifiée par Feefo

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

Rediator is nvery good but trying to register product is a nightmare.

Rointe Heating UK

Rointe UK

8 years ago

Thanks for your feedback. Your comments are valuable to us and we will take these on board. We're sorry you are having trouble with registering your product. Perhaps we can help, you may find our step by step guide helpful: https://rointe.co.uk/register-product-guide/

If you have any questions or need any further assistance, please do contact us on 02033215929.

Kind regards,

The Rointe UK team

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Comment les avis de Feefo sont-ils recueillis?

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