Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

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Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Rointe UK Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

HE

heritageschool

Vérifiée par Feefo

3 years ago

Ce que heritageschool a dit à propos de Rointe UK:

The process was easy from start to finish. The replacement radiator arrived within 3 days and the faulty unit was collected the following day.

Customer Service

Rointe UK

3 years ago

Thanks for your review and comments! We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

Mauvais

Vérifiée par Feefo

3 years ago

Helpful and useful advice.

Customer Service

Rointe UK

3 years ago

Thanks for your feedback! We appreciate the time you've taken to leave us a review. Kind Regards, Rointe

0

Mauvais

Vérifiée par Feefo

4 years ago

I had a problem registering my product but it was resolved immediately - good service

Customer Service

Rointe UK

3 years ago

Thanks for your review. We apologise for any inconvenience caused with the app, but we're delighted you are now sorted. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

RO

robincarver

Vérifiée par Feefo

4 years ago

Ce que robincarver a dit à propos de Rointe UK:

The Kyros radiator is absolutely superb so I was doubly pleased that the customer service was also top notch, great company with great products.

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments! We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

TE

teresaandjohn

Vérifiée par Feefo

4 years ago

Ce que teresaandjohn a dit à propos de Rointe UK:

emailed a simple guide to program them, once recieved took 5 mins.

Customer Service

Rointe UK

4 years ago

Thanks for your feedback! We appreciate the time you've taken to leave us a review. Kind Regards, Rointe

0

CH

chris533600

Vérifiée par Feefo

4 years ago

Ce que chris533600 a dit à propos de Rointe UK:

Very pleased

Needed to replace a unit under warranty, absolutely brilliant service,an absolute pleasure to deal with.

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments! We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

0

CL

claudiofigueira

Vérifiée par Feefo

St Helier

4 years ago

Ce que claudiofigueira a dit à propos de Rointe UK:

Great heaters

Excellent and stylish radiators, just bought another 2 for living room looking forward to use them.

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. If you need any help with your products, please don't hesitate to contact the Technical Support team on 0203 321 5929 or support@rointe.co.uk. Kind Regards, Rointe.

0

DW

Dorothy Edmondson-Wroe

Vérifiée par Feefo

4 years ago

Ce que Dorothy Edmondson-Wroe a dit à propos de Rointe UK:

great service, love your radiators. we have several Rointe radiators and bought this one for my mother. looks great in her room and efficient to run

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments. If you need any help with your products, please don't hesitate to contact the Technical Support team on 0203 321 5929 or support@rointe.co.uk. Kind Regards, Rointe.

0

SA

sallyheatingin69

Vérifiée par Feefo

4 years ago

Ce que sallyheatingin69 a dit à propos de Rointe UK:

Very good service, clear to follow instructions and lots of available information about products.

Customer Service

Rointe UK

4 years ago

Thanks for your feedback! We appreciate the time you've taken to leave us a review. Kind Regards, Rointe

0

Mauvais

Vérifiée par Feefo

4 years ago

Good quality but not easy till you get help from supplier

Customer service was good however the guy could not help but put me onto the supplier who was very helpfulful It's advertises as being easy to use and programme but I found it very difficult and...

Lire plus

Customer Service

Rointe UK

4 years ago

Thanks for your review and comments! We're sorry to hear you're having difficulty. If you're having issues with your product or programming, please do let our Support team sat@rointe.com. They'd love to try and help if necessary.

0

Rointe UK Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?