Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Rointe UK Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 2,649 commentaires

Mauvais

Vérifiée par Feefo

8 years ago

Too soon to say

Too soon to say as only installed today

Verified Customer

Vérifiée par Feefo

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

Excellent product, just need to see how economical they are now

Rointe Heating UK

Rointe UK

8 years ago

Thanks for your review. We hope you enjoy your new heating system, however should you need further assistance, please don't hesitate to contact us on 0203 321 5929.

Kind Regards,

The Rointe UK team

Verified Customer

Vérifiée par Feefo

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

Great radiators

Great service, radiators look great and good heating.

Rointe Heating UK

Rointe UK

8 years ago

Thanks very much for your comments. We're delighted you're happy with your new heating system but if you need further assistance, please don't hesitate to contact us on 0203 321 5929.

Kind Regards,

The Rointe UK team

Mauvais

Vérifiée par Feefo

8 years ago

Great looking Radiator for Summerhouse

I purchased a radiator for my summerhouse. The BTU calculator was very helpful and allowed me to select the correct size radiator. The radiator arrived quickly and was well packaged. Easy to install...

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Rointe Heating UK

Rointe UK

8 years ago

Thanks very much for your comments. We're delighted you're happy with your new heating system but if you need further assistance, please don't hesitate to contact us on 0203 321 5929.

Kind Regards,

The Rointe UK team

Verified Customer

Vérifiée par Feefo

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

Great radiators however hope the app improves over time.

We are a small development company and looking at using Rointe D heaters now as a standard. This came after the initial testing of 1x 11 element unit in the stunning graphite. I've only given 4 star...

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Rointe Heating UK

Rointe UK

8 years ago

Thanks very much for your review. We're sorry for the issues you are experiencing with our app. We are actually in the process of revamping our app and by 2019, we will have a full update and a new app. We would be interested to hear your feedback after this.

Should you need further assistance, please don't hesitate to contact our Technical Support team on 0203 321 5929.

Kind Regards,

The Rointe UK team

Mauvais

Vérifiée par Feefo

8 years ago

Good rads, flakey website, app not fully sorted.

The website is regularly unavailable and the app still has bugs which causes it to freeze. It currently only shows the current day’s use. For a remote rental property it needs to be more...

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Rointe Heating UK

Rointe UK

8 years ago

Thanks for your feedback. We will pass your comments onto the Web team, although we have not seen any issues with web pages. This is unusual so we will investigate further. We are currently in the process of developing a new website and a new update to our app so this should hopefully fix any issues with the app. Thanks for your comments.

Kind Regards,

The Rointe UK team

Verified Customer

Vérifiée par Feefo

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

Bought to replace out of date electric heating system

Purchased through THE HEATER SHOP, I was initially expecting to pay by an older model. The sales re, however, was able to sell me the latest model and at an excellent price. The radiators arrived the...

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Rointe Heating UK

Rointe UK

8 years ago

Thanks for your feedback. We're delighted you are happy with your new heating system! If you have any questions, please call us on 0203 321 5929.

Kind Regards,

The Rointe UK team

Verified Customer

Vérifiée par Feefo

Hazlemere

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

very good heaters

their are good heaters they keep our flat nice and warm iwill recommend your heaters to our neibours

Rointe Heating UK

Rointe UK

8 years ago

Thanks for your feedback. We're delighted you are happy with your new heating system. If you have any questions, please call us on 0203 321 5929.

Kind Regards,

The Rointe UK team

Verified Customer

Vérifiée par Feefo

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

Could they make their registration forms simpler to do as I couldn't fill mine up very good

Rointe Heating UK

Rointe UK

8 years ago

Thanks for your feedback. We're sorry you've had difficulty with the registration process. We are aware this needs improving and are currently developing a new process which should be launched by the end of the year. If you require any further assistance, please don't hesitate to contact us on 0203 321 5929.

Kind Regards,

The Rointe UK team

Verified Customer

Vérifiée par Feefo

8 years ago

Ce que Verified Customer a dit à propos de Rointe UK:

Excellent service

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Comment les avis de Feefo sont-ils recueillis?

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Comment vérifions-nous les avis?

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