Efficient electric heating solutions for warmth and comfort. Specialists in electric radiators, towel rails and water heaters.
Service
4.5
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évaluations au cours de la dernière année
Afficher les 2,649 commentaires
Mauvais
Vérifiée par Feefo
2 years ago
GOOD
Customer Service
Rointe UK
2 years ago
Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
0
Partager
Mauvais
Vérifiée par Feefo
2 years ago
Customer Service
Rointe UK
2 years ago
Thank you so much ! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
0
Partager
Mauvais
Vérifiée par Feefo
2 years ago
Excellent Heater for an Airing Cupboard
This is an excellent heater which we have put in a new airing cupboard. It was delivered to our contractor in good time and he fitted it with ease. Thank you.
0
Partager
MS
Martin Slowey
Vérifiée par Feefo
Elgin, Scotland
2 years ago
Ce que Martin Slowey a dit à propos de Rointe UK:
Not had any contact direct with Rointe
I didn't purchase these direct from Rointe, so I can't comment on their service, but their reseller provided good service.
Customer Service
Rointe UK
2 years ago
Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
0
Partager
RA
ranjit
Vérifiée par Feefo
Chichester
2 years ago
Ce que ranjit a dit à propos de Rointe UK:
Very good bit of kit!
Very good service from the online supplier, The Heater Shop, with next day delivery and excellent communications
Customer Service
Rointe UK
2 years ago
Thank you so much ! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
0
Partager
JO
John
Vérifiée par Feefo
Sandwich, Kent
2 years ago
Customer Service
Rointe UK
2 years ago
Thank you so much ! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
0
Partager
Mauvais
Vérifiée par Feefo
2 years ago
Rointe 80 litre electric direct hot water heater
I ordered through a Rointe partner electrical supplier (Rexel Ltd, Dundee), cannot order direct from Rointe, but both are easily contactable over the phone and helpful when required.
I collected my...
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Customer Service
Rointe UK
2 years ago
Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
0
Partager
Mauvais
Vérifiée par Feefo
2 years ago
25
The WhatsApp Customer Service is quick to respond but still overall the product is difficult to programme and we are having to ask for professional help. Please try and simplify instructions.
Customer Service
Rointe UK
2 years ago
Thank you so much ! We appreciate you sharing with us your experience with our products and services. We'll take into account your experience to keep improving our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
0
Partager
PJ
pjohnston382
Vérifiée par Feefo
2 years ago
Ce que pjohnston382 a dit à propos de Rointe UK:
Wonderful purchase. Would recommend
Customer Service
Rointe UK
2 years ago
Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
0
Partager
Mauvais
Vérifiée par Feefo
2 years ago
Definitely not a smart timer or ECO product. Very Dumb product
Not a smart timer. The settings are tricky so contacted customer support. They have confirmed that you cannot set the timer to any time that you want, it can only switch on and off on the hour. I...
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Customer Service
Rointe UK
2 years ago
Good afternoon. I am sorry that you are not satisfied with the way our radiators work and that they can only be programmed by the hour. Rointe cannot offer you a solution to this, I am sorry. Your opinion is very important to us, which is why we take into account this possibility of an adjustment in non-precise times for future developments. If you have any further comments, please send them to gestionqos@rointe.com
Mauvais
2 years ago
Being able to program a heater by the minute or hour is not 'non-precise times' every other thermostat in my house (Infra-red mirrors - Electric Underfloor) are all programmable to the exact times I want.. There are other radiators on the market that do have proper smart systems/timer so you can set them up to work efficiently and help reduce costs. REGRET buying the Rointe. I am about to order 5 radiators from a supplier that understands how to build an efficient system.
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs.
Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.
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Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs.
Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.